Summary
Overview
Work History
Education
Skills
Certification
Domain Exposure
Proficiency Client Experience
Profile Synopsis
Awards
Accomplishments
Languages
Timeline
Generic
SAMARTH HANDUR

SAMARTH HANDUR

Bengaluru

Summary

  • Heading QA and Testing team at Rakuten India Pvt Ltd in Bengaluru, India, Rakuten is Japanese E-Commerce and technology giant with services in cloud, retail, fashion, fintech and AI.
  • 14+ years of experience in Software Quality Assurance and Digital Product Assurance with proven track record in increasing productivity, quality, and customer satisfaction.
  • Extensive experience in QA Engineering Practices, TCoE and Test Delivery Management of highly complex engagements, which includes QA Advisory, RFP, RFQ, Services Offerings, Pre-sales, Test Strategy, Test Plan, Roadmap, Delivery excellence (TCoE), Solutions, QA Environments, Capabilities, Business case & ROI, Big picture, Vision, PoV, Assessment, Process improvement.
  • Experience in Setting-up E2E testing infrastructure and Delivery for cloud infrastructure, which includes Automation Tools management, Test Data, Developing Process, Template, Standards, Best Practices, solutions, PoC, framework, Due- Diligence, Requirement analysis, TDD, BDD, Testing types – Unit, Functional & Non-Functional Testing, Planning, Effort Estimation, Resource management.
  • Experience in automation testing tools like JUNIT, TestNG, JMeter, Selenium, Cypress, SoapUI, REST Assured API, Postman, Test management tools JIRA/Confluence, Xray, TestRail
  • Results-oriented mindset with extensive experience in both automated and manual testing, ensuring rigorous testing for high-quality outcomes.
  • Held roles as Test Release Manager, Agile Test Manager, and Test Lead, showcasing strong leadership, team building, and stakeholder management skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Engineering Manager - QA

Rakuten India Enterprise Pvt Ltd
Bengaluru
08.2022 - Current
  • Strong people management and leadership skills to build QA Strategy from scratch, recruiting, mentoring, helping to build the career for the engineers and develop the QA Org
  • Managing all end-to-end operations of the Testing Department and reporting to the India Head
  • Generating regular status reports and metrics to communicate QA progress and product quality to senior management
  • Leading the Continuous improvement and retrospective with Test Reporting Dashboard (against KPI), Metrics and measurements
  • Analyzing risks and propose mitigation approaches
  • Raise issues to QA leadership
  • Driving continuous improvement initiatives to refine testing processes and methodologies
  • Managing Multiple Projects by developing detailed implementation plans
  • Deliver timely results with periodic updates to the senior Management Team (currently 12-14 services)
  • Supporting the project intake activities to identify quality objectives, estimate and support the approved work into the project portfolio (work breakdown, staffing and sourcing strategies, etc.)
  • Developing and maintaining quality standards, policies, and procedures to ensure compliance with industry regulations and customer requirements
  • Ensuring QA aspects for the functional and automation sides.

Technical Lead QA

Rakuten India Pvt Ltd
Bengaluru
11.2020 - 11.2021
  • Developed and maintained technical documentation for software systems.
  • Identified opportunities to improve system performance, scalability, and reliability.
  • RESTful APIs automation using Pytest for Rakuten’s OneCloud.
  • Developed RESTFul APIs for Rakuten remote MMS using Node over Express framework.
  • UI automation using Cypress for Multi-branch CI pipeline.
  • Automation developer for Rakuten’s Ichiba application in Appium and Calabash
  • Developed NodeJS based tool to pull/push test report files from AWS S3.
  • Configured AWS NAT Gateway in VPC for running Selenium tests inside AWS EC2 over Selenium grid.

Senior QA Engineer

Rakuten India Enterprise Pvt Ltd
Bengaluru
12.2016 - 11.2020

Senior Engineer II QA

Fidelity Investments
Bengaluru
12.2015 - 12.2016
  • Embedded system Digital Video

Senior QA Engineer

Tesco HSC Pvt Ltd
Bengaluru
08.2014 - 09.2015
  • Ma-Foi Management Consultants Ltd/Randstad

Engineer - I

Cisco Systems
Bengaluru
06.2011 - 07.2014

Project Engineer

SlingMedia India Pvt Ltd
Bengaluru
07.2010 - 06.2011

Education

MBA - Project Management

Sikkim Manipal University
Bengaluru
07-2014

BE - Electronics And Communication Engineering

VTU Belgaum
Belgaum
07-2010

Skills

  • Leadership and Management
  • Agile Testing
  • Test Automation
  • Quality Management
  • Postman
  • RestAssured
  • Python requests
  • Coaching
  • Selenium
  • Python
  • Cypress
  • BDD/TDD Testing
  • Process Improvement
  • Test Planning
  • People Management
  • CI/CD Pipeline
  • Github
  • Jenkins
  • Test Rail
  • Kubernetes
  • Docker
  • Prometheus
  • Ceph Storage

Certification

  • ISTQB certified: Foundation level and Advance level Test Manager
  • Professional Scrum Master: CSM/ A-SCM Certified @ scrum alliance.
  • Great People Manager Study 2022
  • AWS Cloud Practitioner 2022

Domain Exposure

  • Cloud Infrastructure
  • E-Commerce
  • Retail
  • Publication
  • Food & Beverages

Proficiency Client Experience

  • Quality Management
  • Leadership
  • People Management
  • Coaching
  • Process Improvement
  • Stakeholder management
  • Manual Testing
  • Test Automation
  • Test Planning
  • Agile Methodologies

Profile Synopsis

Heading QA and Testing team at Rakuten India Pvt Ltd in Bengaluru, India, Rakuten is Japanese E-Commerce and technology giant with services in cloud, retail, fashion, fintech and AI. 14+ years of experience in Software Quality Assurance and Digital Product Assurance with proven track record in increasing productivity, quality, and customer satisfaction. Extensive experience in QA Engineering Practices, TCoE and Test Delivery Management of highly complex engagements, which includes QA Advisory, RFP, RFQ, Services Offerings, Pre-sales, Test Strategy, Test Plan, Roadmap, Delivery excellence (TCoE), Solutions, QA Environments, Capabilities, Business case & ROI, Big picture, Vision, PoV, Assessment, Process improvement, Framework, Automation accelerators, Leadership, Product development, On-site & Offshore model, Influence leaders, Engagement, data & decisions, P&L, Budgeting, Prioritize, Releases, Training, Resources, Risk, Reporting, Communication, stakeholders management, Operations, Negotiations, M&A, Managing vendors and partners Experience in Setting-up E2E testing infrastructure and Delivery for cloud infrastructure, which includes Automation Tools management, Test Data, Developing Process, Template, Standards, Best Practices, solutions, PoC, framework, Due- Diligence, Requirement analysis, TDD, BDD, Testing types – Unit, Functional & Non-Functional Testing, Planning, Effort Estimation, Resource management. Experience in automation testing tools like JUNIT, TestNG, JMeter, Selenium, Cypress, SoapUI, REST Assured API, Postman, Test management tools JIRA/Confluence, Xray, TestRail Results-oriented mindset with extensive experience in both automated and manual testing, ensuring rigorous testing for high-quality outcomes. Held roles as Test Release Manager, Agile Test Manager, and Test Lead, showcasing strong leadership, team building, and stakeholder management skills. Demonstrates strong decision-making and sound judgment, consistently contributing to company success. Balances customer satisfaction with internal business goals, effectively managing deployment timelines within budget constraints, and consistently meeting end-user expectations.

Awards

  • You ROCK award at NDS
  • Milestone Award at CISCO
  • SPOT AWARD @ Mouritech
  • Mixed Doubles Badminton winners at Asentech

Accomplishments

  • Best Manager Award 2023
  • Nominated for CEO Award 2023

Languages

English
First Language

Timeline

Engineering Manager - QA

Rakuten India Enterprise Pvt Ltd
08.2022 - Current

Technical Lead QA

Rakuten India Pvt Ltd
11.2020 - 11.2021

Senior QA Engineer

Rakuten India Enterprise Pvt Ltd
12.2016 - 11.2020

Senior Engineer II QA

Fidelity Investments
12.2015 - 12.2016

Senior QA Engineer

Tesco HSC Pvt Ltd
08.2014 - 09.2015

Engineer - I

Cisco Systems
06.2011 - 07.2014

Project Engineer

SlingMedia India Pvt Ltd
07.2010 - 06.2011

MBA - Project Management

Sikkim Manipal University

BE - Electronics And Communication Engineering

VTU Belgaum
SAMARTH HANDUR