Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Recommendations
Timeline
Generic
Samarth Nm

Samarth Nm

Technical Program Manager
Hubli

Summary

Performance driven and detail-oriented Program Manager with 6+ years of multifaceted experience in leading and executing high value strategic projects, building and deploying impactful technical products and services solutions and collaborating with diverse stakeholders in a dynamic and fast-paced business environment.

Profile: Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience
7
7
years of post-secondary education
4
4
Languages

Work History

Program Manager - Customer Implementation

actyv.ai
12.2023 - 03.2024
  • Directed customer implementation of actyv products, overseeing onboarding processes, workflow creation, and customization to meet client needs
  • Managed end-to-end delivery of client projects, including requirement mapping, JIRA ticketing, daily scrums, and feature release tracking
  • Collaborated with business stakeholders to determine weightages for financial pillars in the Enterprise Health Report, crucial for calculating AI scores for enterprises using actyvScore
  • Facilitated seamless collaboration between stakeholders, engineering teams, and clients to ensure successful implementation within project timelines and objectives.

Program Manager

Razorpay
01.2023 - 12.2023
  • I spearheaded credit card acquiring initiatives, overseeing seamless merchant onboarding and integration into the merchant chain. Orchestrating efficient merchant settlement and clearing processes was paramount, ensuring smooth transactions through ATM and POS machine systems. Implementing dynamic currency conversion enhanced user experience while managing interchange fees. Leveraging business analysis tools like JIRA, I optimized operations and market strategies. Utilizing MAPS, I provided actionable insights for strategic decision-making, contributing to Razorpay POS's growth trajectory.
  • Proactively managed technical product integration and development through collaboration with internal and external stakeholders, ensuring timely delivery and resolution of real-time issues during agile product development stages
  • Led cross-functional teams to successfully develop and launch new products, resulting in significant sales boosts and adherence to project budgets
  • Spearheaded milestone projects such as Aadharpay and NCMC-Rupay contactless in collaboration with Banks and NPCI, demonstrating adeptness in implementing innovative solutions at the forefront of financial technology
  • Established and maintained effective communication channels with senior leadership, reporting program updates and seeking support to expedite program deliverables, while implementing risk management strategies that ensured 95% on-time project deliver.

Program Manager-1

Amazon
01.2022 - 01.2023
  • Led business programs within Amazon's TESS supply chain operations, driving cross-functional collaboration to enhance customer experience, optimize network efficiency, and reduce costs in e-commerce fulfillment
  • Managed automation modules for program-specific deployments in Atrops and other supply-chain products, prioritizing backlog items, updating BRDs, conducting UATs, and facilitating the onboarding of new product offerings in collaboration with product teams
  • Spearheaded the successful launch of multiple delivery/ordering windows across 130 US cities, significantly increasing volume for same-day pickups by AMZL carriers and generating a notable 38% revenue increase for Amazon, while also developing a new rate card for active PURO-Ship methods in Atrops, incorporating manifesting costs for handling light dangerous goods (LDG) serviced through the 3P carrier PUROLATOR.

Program Manager

Devkraft Technologies
02.2021 - 12.2021
  • Orchestrated end-to-end lifecycle management for various programs and products, from requirements gathering to timely delivery, incorporating user story translation, roadmap development, UI/UX design, budgeting, and progress monitoring
  • Achieved a 60% reduction in AWS server costs by strategically transitioning EC2 instances from Intel to AMD micro-processor chipsets, optimizing performance and efficiency
  • Spearheaded the conception and execution of innovative initiatives such as a productivity and attendance measurement program with 95% adoption rate, and the development of a Network Image Analytics product for TVS Motors using Amazon Tesseract, facilitating compliance score benchmarking for dealerships.

Senior Systems Engineer

Infosys
11.2016 - 06.2019
  • Successfully migrated clients' customer circuits from Lease Infrastructure to Legacy Infrastructure facilitating saving of $1M USD
  • Developed and implemented Optimized Networking for the client Century Link Communications and proactively sourced new business projects, thereby bringing in continuous stream of revenue and accelerating business growth.

Education

MBA - Marketing And Business Analytics

PGDM-SDMIMD
Mysore, India
05.2019 - 05.2022

Bachelor of Engineering -

BVBCET
Hubli
07.2012 - 05.2016

Skills

Communication Skillsundefined

Websites

Personal Information

  • Date of Birth: 07/11/94
  • Nationality: Indian

Recommendations

Ganesh Udupa | Mumbai | Chief Manager - Product Manager, EMI on Debit Cards| ICICI Bank Dept: Debit Card Management System 

"I am delighted to provide a glowing recommendation for Samarth, the Program Manager at Razorpay POS. Samarth played a pivotal role in the successful delivery of the ICICI DC EMI Program, demonstrating an extraordinary ability to mitigate risks and tackle complex technical challenges. His dedication to resolving long-standing issues at scale is commendable and has brought immense value to our organization. Samarth's exceptional problem-solving skills and unwavering commitment have allowed us to achieve our business metrics, exceeding our expectations. His contribution to the ICICI DC EMI Program has been invaluable, and I wholeheartedly recommend him for his exceptional performance and leadership in this project."

Link: https://www.linkedin.com/in/samarth-nm/details/recommendations/

Timeline

Program Manager - Customer Implementation

actyv.ai
12.2023 - 03.2024

Program Manager

Razorpay
01.2023 - 12.2023

Program Manager-1

Amazon
01.2022 - 01.2023

Program Manager

Devkraft Technologies
02.2021 - 12.2021

MBA - Marketing And Business Analytics

PGDM-SDMIMD
05.2019 - 05.2022

Senior Systems Engineer

Infosys
11.2016 - 06.2019

Bachelor of Engineering -

BVBCET
07.2012 - 05.2016

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Samarth NmTechnical Program Manager