Samartha Aney
Gurgaon
Summary
Forward-thinking as a manager with 5 years of experience working closely with clients to plan events while maximizing sales. Reliable when coordinating and overseeing event details such as dining layout setup, event staff and food service equipment. Detailed professional with expertise in overseeing smooth-running and memorable events. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development. Hardworking and reliable Manager with strong ability in Managing front and back office departments. Offering good communication and ability to present positively with convincing power. Highly organized, proactive and punctual with team-oriented mentality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sr. Banquet Sales Manager
Ramesons hotel and banquet
Nagpur
10.2020 - 01.2023
- Developed and implemented strategies to increase banquet sales revenue.
- Created and maintained relationships with clients, vendors, and staff members in order to ensure successful events.
- Negotiated contracts with vendors to obtain the best possible rates for services rendered.
- Maintained accurate records of all event bookings including contracts, deposits, payments and other information related to each booking.
- Monitored budgeting and forecasting activities for banquet sales operations.
- Provided guidance on service standards during events ensuring that customer expectations were met or exceeded.
- Resolved customer complaints in a professional manner while striving to maintain a high level of customer satisfaction.
- Organized meetings between clients and catering managers to discuss menu options, decorations, music selection and other details regarding their event needs.
- Conducted regular inspections of banquet facilities to ensure that they are clean, safe, well-maintained and up-to-date with current industry standards.
- Identified potential opportunities for increasing revenues through additional services or products offered by the company.
- Performed administrative duties such as tracking expenses associated with banquets sales operations.
- Assisted customers in selecting appropriate venues based on their individual requirements such as size or capacity of space needed.
Banquet Sales Manager
Press club of Nagpur
Nagpur
06.2018 - 09.2020
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Oversaw regional and local sales managers and staff.
- Gained market share in new sales performance through aggressive team training.
- Reviewed operational records and reports to project sales and determine profitability.
Head Chef
Officer's Club ( Yello restaurant)
Nagpur
04.2016 - 05.2017
- Developed menus and recipes for a variety of dishes, including appetizers, entrees, desserts, and specialty items.
- Organized kitchen staff to ensure efficient operations during peak service hours.
- Trained new kitchen staff in food safety regulations and proper cooking techniques.
- Distributed food to service staff for prompt delivery to customers.
- Monitored temperatures of prepared food and cold-storage areas.
- Supervised food preparation staff to deliver high-quality results.
- Checked quality of food products to meet high standards.
- Trained and supervised line cooks to develop new skills and improve team performance.
- Liaised with vendors to purchase optimal recipe ingredients at cost-effective rates.
- Regularly interacted with guests to obtain feedback on product quality and service levels.
Sous Chef
The Breakfast Story
Nagpur
07.2013 - 02.2016
- Coordinated ordering, receiving, storage, and distribution of food items.
- Assisted in menu development and recipe testing.
- Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
- Supervised cooks and other kitchen personnel during meal services.
- Created a positive work environment by encouraging teamwork among staff members.
- Resolved conflicts between kitchen staff members in an efficient manner.
- Plated food according to restaurant artistic guidelines to promote attractive presentation.
Event Coordinator
Occassions Event Mangements
Pune
02.2012 - 04.2013
- Developed event themes and concepts to ensure successful execution of events.
- Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
- Coordinated with internal teams to ensure timely delivery of products and services for events.
- Sourced venues for events in accordance with client needs and preferences.
- Collaborated with clients to identify their goals and expectations from the event.
- Planned various activities such as seminars, workshops or conferences related to the event theme or topic area.
- Maintained an organized database of contacts using software applications like MS Excel and Access.
Education
Media Advertising
COEM
Pune03-2012
Certification Course - Advertising And Event Management
LAD College
Nagpur05-2011
Bachelor of Commerce - Commerce
LAD College
Nagpur03-2008
Skills
- Operations Management
- Menu Development
- Market Trend Analysis
- Customer Trend Analysis
- Strategic Planning
- New Hire Onboarding
- Customer Service
- Brand Development
- Account Management
Affiliations
- Participated in R.D Parad 2005, New Delhi
- Part of Laitarang ( World record in 3000 artist performance on same stage) Nagpur
- Classical dancer( Bharatnatyam, Level 4)
Accomplishments
- Ranked 1st in State level group dance competition, Maharashtra
Certification
- Completed traning certificaton of FASSAI
- MSCIT
Languages
Marathi
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Timeline
Sr. Banquet Sales Manager
Ramesons hotel and banquet
10.2020 - 01.2023
Banquet Sales Manager
Press club of Nagpur
06.2018 - 09.2020
Head Chef
Officer's Club ( Yello restaurant)
04.2016 - 05.2017
Sous Chef
The Breakfast Story
07.2013 - 02.2016
Event Coordinator
Occassions Event Mangements
02.2012 - 04.2013
Media Advertising
COEM
Certification Course - Advertising And Event Management
LAD College
Bachelor of Commerce - Commerce
LAD College
- Completed traning certificaton of FASSAI
- MSCIT
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