Sambari Chandana
Hyderabad
Summary
Customer-oriented Beverage Manager with a extensive background in the beverage service industry. Overseeing all administrative tasks, including ingredients ordering, bookkeeping, training, and equipment maintenance. Skilled at preparing both annual and monthly budgets and costs analysis reports.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cafe Manager
Coffee and Crisps Cafe
Hyderabad
02.2024 - Current
- Prepare high-quality espresso-based drinks including cappuccinos, lattes, and mochas.
- Create latte art designs including heart, rosette, and tulip patterns.
- Ensure excellent customer service by understanding guest preferences and providing prompt service.
- Maintain cleanliness and organization of coffee machine and bar area.
Shift Manager
Quaffine
Hyderabad
01.2022 - 12.2023
- Supervised daily operations to ensure efficient team performance and customer satisfaction.
- Trained staff on company policies and service standards to enhance operational effectiveness.
- Coordinated shift schedules to align workforce with business needs and peak hours.
Barista
Quaffine Cafe
Hyderabad
05.2020 - 12.2021
- Operated espresso machines and prepared specialty coffee beverages.
- Engaged with customers to ensure a positive experience.
- Managed inventory and stock of coffee supplies.
- Assisted with training new baristas.
Team Member
Burger King
Hyderabad
03.2019 - 04.2020
- Provided excellent customer service in a fast-paced environment.
- Prepared and cooked food items according to quality standards.
- Maintained cleanliness and organization of workstations throughout shifts.
Education
Bachelor of Commerce -
Government Degree College
Hyderabad01.2022
Skills
- Espresso machine operation
- Latte art techniques
- Customer communication
- Time management
- Teamwork and adaptability
- Customer service excellence
- Shift scheduling
- Cafe operations
- Food orders
- Menu development
- Menu updating
- Leadership
Certification
Barista certificate -kappi machines
Languages
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Timeline
Cafe Manager
Coffee and Crisps Cafe
02.2024 - Current
Shift Manager
Quaffine
01.2022 - 12.2023
Barista
Quaffine Cafe
05.2020 - 12.2021
Team Member
Burger King
03.2019 - 04.2020
Bachelor of Commerce -
Government Degree College