Sambhram Laha
Kolkata
Summary
Dynamic Senior Network Engineer with proven expertise at Alliance Broadband Services Pvt Ltd. Skilled in network troubleshooting and performance monitoring, I enhanced customer experience and optimized WAN operations. Adept at implementing VLANs and fostering team collaboration, I consistently delivered reliable connectivity solutions and resolved complex network issues efficiently.
Overview
15
15
years of professional experience
Work History
Senior Network Engineer
Alliance Broadband Services Pvt Ltd.
Kolkata
12.2015 - Current
- Configured routers and switches to ensure reliable connectivity.
- Developed solutions for improving customer experience with ISP services.
- Monitored network performance and identified potential issues.
- Documented procedures for installation, configuration and maintenance of devices.
- Investigated customer complaints regarding internet access issues.
- Replaced faulty or damaged network hardware components to improve performance.
Computer Hardware and Networking Technician
Orient Digital Company Pvt Ltd
Kolkata
06.2010 - 10.2014
- Installed and configured computer hardware systems for various client requirements.
- Conducted regular maintenance checks on computer systems to prevent failures.
- Provided technical support to clients, addressing inquiries and troubleshooting problems.
- Installed and configured hardware components, such as motherboards, processors, RAM, hard drives, video cards and network adapters.
- Provided technical support to users experiencing problems with their computer systems or peripherals.
Education
Some College (No Degree) - Computer Hardware And Networking Professional
GT Infotech (Unit of GT Educare India Pvt Ltd.)
Kolkata09-2013
Bachelor in Computer Application(B.C.A) - Computer Application
George College of Management And Science
Kolkata11-2011
Computer Hardware Engineering Diploma - Computer Hardware Engineering
The George Telegraph Training Institute
Kolkata04-2011
Skills
- Network troubleshooting
- Switch management
- Network security
- VLAN implementation
- Customer experience enhancement
- Technical support
- Performance monitoring
- Team collaboration
- WAN optimization techniques
- Network architecture design
- Network Access control implementation
- Internet protocol suite (TPC/IP)
- IP address management
- Quality of service management
- IP addressing and subnetting
- Bandwidth utilization
- VLAN aggregation
- Network configuration
- Network operations
- SNMP monitoring
Timeline
Senior Network Engineer
Alliance Broadband Services Pvt Ltd.
12.2015 - Current
Computer Hardware and Networking Technician
Orient Digital Company Pvt Ltd
06.2010 - 10.2014
Some College (No Degree) - Computer Hardware And Networking Professional
GT Infotech (Unit of GT Educare India Pvt Ltd.)
Bachelor in Computer Application(B.C.A) - Computer Application
George College of Management And Science
Computer Hardware Engineering Diploma - Computer Hardware Engineering
The George Telegraph Training Institute
Similar Profiles
Tirubanti ChakrabortyTirubanti Chakraborty
Process Lead at Capgemini India Pvt. Ltd.Process Lead at Capgemini India Pvt. Ltd.
Arijit NathArijit Nath
Associate Manager at Fujisoft Vara Pvt LtdAssociate Manager at Fujisoft Vara Pvt Ltd
PARUL KATARIAPARUL KATARIA
CRM Sr. Manager (Circle) at Netplus Broadband Services PVT. LTDCRM Sr. Manager (Circle) at Netplus Broadband Services PVT. LTD
PRITAM VERMAPRITAM VERMA
Management Intern at Shiv Shakti EnterprisesManagement Intern at Shiv Shakti Enterprises
Niladri Bose MajumderNiladri Bose Majumder
Senior Angular Developer at Stableone Software Solutions Limited (A Unit of Agpaytech)Senior Angular Developer at Stableone Software Solutions Limited (A Unit of Agpaytech)