Sambhram Laha
Kolkata
Summary
Dynamic Senior Network Engineer with proven expertise at Alliance Broadband Services Pvt Ltd. Skilled in network troubleshooting and performance monitoring, I enhanced customer experience and optimized WAN operations. Adept at implementing VLANs and fostering team collaboration, I consistently delivered reliable connectivity solutions and resolved complex network issues efficiently.
Overview
15
15
years of professional experience
Work History
Senior Network Engineer
Alliance Broadband Services Pvt Ltd.
Kolkata
12.2015 - Current
- Configured routers and switches to ensure reliable connectivity.
- Developed solutions for improving customer experience with ISP services.
- Monitored network performance and identified potential issues.
- Documented procedures for installation, configuration and maintenance of devices.
- Investigated customer complaints regarding internet access issues.
- Replaced faulty or damaged network hardware components to improve performance.
Computer Hardware and Networking Technician
Orient Digital Company Pvt Ltd
Kolkata
06.2010 - 10.2014
- Installed and configured computer hardware systems for various client requirements.
- Conducted regular maintenance checks on computer systems to prevent failures.
- Provided technical support to clients, addressing inquiries and troubleshooting problems.
- Installed and configured hardware components, such as motherboards, processors, RAM, hard drives, video cards and network adapters.
- Provided technical support to users experiencing problems with their computer systems or peripherals.
Education
Some College (No Degree) - Computer Hardware And Networking Professional
GT Infotech (Unit of GT Educare India Pvt Ltd.)
Kolkata09-2013
Bachelor in Computer Application(B.C.A) - Computer Application
George College of Management And Science
Kolkata11-2011
Computer Hardware Engineering Diploma - Computer Hardware Engineering
The George Telegraph Training Institute
Kolkata04-2011
Skills
- Network troubleshooting
- Switch management
- Network security
- VLAN implementation
- Customer experience enhancement
- Technical support
- Performance monitoring
- Team collaboration
- WAN optimization techniques
- Network architecture design
- Network Access control implementation
- Internet protocol suite (TPC/IP)
- IP address management
- Quality of service management
- IP addressing and subnetting
- Bandwidth utilization
- VLAN aggregation
- Network configuration
- Network operations
- SNMP monitoring
Timeline
Senior Network Engineer
Alliance Broadband Services Pvt Ltd.
12.2015 - Current
Computer Hardware and Networking Technician
Orient Digital Company Pvt Ltd
06.2010 - 10.2014
Some College (No Degree) - Computer Hardware And Networking Professional
GT Infotech (Unit of GT Educare India Pvt Ltd.)
Bachelor in Computer Application(B.C.A) - Computer Application
George College of Management And Science
Computer Hardware Engineering Diploma - Computer Hardware Engineering
The George Telegraph Training Institute
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