Sambhu S Kumar
Thiruvananthapuram
Summary
Accomplished professional with a B.Tech in Electrical & Electronics Engineering and an MBA in Operations & Marketing, offering over 14 years of expertise in operations management, project engineering, and facility management. Proven ability to optimize productivity, enhance quality metrics, and develop high-performing teams. UGC-NET qualified, with a strong track record of driving organizational success through strategic leadership and process improvements.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Associate Station Manager
NTEX Transportation Services Pvt. LTD - ElasticRun
06.2022 - Current
- Managed operations and facility management of Amazon's Sub Same Day Delivery (SSD) (Amazon Prime) stations across Kerala, Tamil Nadu, and Andhra Pradesh, ensuring timely deliveries within a strict 4-hour window.
- Planned, organized, and monitored end-to-end operations for Fulfillment Center (FC) and Last Mile (LM) stations, covering multiple states.
- Developed and managed manpower planning and shift rostering in line with load projections and productivity goals.
- Identified root causes of performance issues and implemented technological and operational improvements to enhance efficiency.
- Ensured consistent enforcement of operational procedures and policies across all facilities.
- Recruited, hired, and trained team members, and introduced innovative programs that increased employee loyalty and reduced turnover.
- Conducted data-driven analysis and designed optimized routing plans, leading to an 80% improvement in delivery associates' productivity.
- Achieved significant improvements in key quality metrics, such as Perfect Delivery Rate (PDR) and On-Time Performance (OTP), consistently meeting all targets.
- Reduced operational losses to zero by implementing effective technological solutions and process improvements.
- Successfully reduced costs while boosting productivity across the region.
Assistant Manager
Mangalath Enterprises
11.2020 - 06.2022
- Managed operations and facility management for Amazon delivery stations across Kerala, overseeing a team of 300+ employees across 13 stations.
- Led operations at Kerala’s largest delivery station, successfully handling high volumes, with peaks of up to 13,000 packages per day and 1080 bulk/heavy shipments per day.
- Scaled operations to manage two major peaks and two standard peaks, ensuring efficient resource allocation and capacity management during high-demand periods.
- Improved key performance metrics, including reducing bad scans, boosting First Day Delivery Success, and increasing cashless Payment on Delivery rates.
- Identified root causes of operational inefficiencies and implemented technological and process solutions to improve operational performance.
- Coordinated and managed line haul operations and last-mile deliveries for bulk shipments, ensuring timely deliveries across the Kerala region.
- Reduced operational costs and improved productivity through targeted resource planning and optimization strategies.
- Supervised vendor management and coordinated the rollout of new pin code expansions to support business growth.
- Focused on training, capacity building, and development programs for staff, enhancing overall team performance and operational readiness.
- Organized payroll activities in collaboration with Ms. Paysquare Consultancy Ltd to ensure timely and accurate payroll management for all staff.
- Enhanced customer satisfaction by reducing client escalations and ensuring timely resolution of grievances and issues, contributing to high client retention.
Electrical Engineer
Abu Ali Trading & Contracting Co. LLC
04.2013 - 08.2020
- Project Manager for the different projects of the company under Electrical Distribution, Street Lighting, Electrical Utility relocation for Road Works, MEP, etc
- Liasoning with various Ministries, Government authorities, and local bodies to take their concerned approvals
- Negotiating with vendors for cost-effective procurement of material to ensure smooth execution of projects
- Interfacing with Clients, consultants, and Main Contractors in supervising on-site construction activities to ensure timely completion of projects
- Working in tight timelines and on simultaneous opportunities with a focus on first-time right
- Adept in the preparation of Request for Inspection / Approval (RFI/RFA)
- Supervising the team of engineers and CAD and Responsible for the quality check
- Holder of Certificate of Authorization as Competent Electrical Person from Dhofar Power Company Salalah, Oman and Rural Areas Electricity Company SAOC.
Electrical Engineer
Mangalath Roadways and Constructions
07.2010 - 03.2013
- Responsible for the supervision of different projects of the company
- Designing and preparing drawings for the projects
- Installation, testing & commissioning of Transformers, Panels Diesel Generators, etc
- Supervised MEP works and materials
- Attend Technical discussions with the Client and contractors at site meetings & provide technical support for construction activities
- Manpower allocation and material arrangement.
Education
Master of Business Administration - MBA - Operations and Marketing
Institute of Management in Kerala (IMK), Kerala University
01.2023
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering - undefined
Mar Baselios College of Engineering and Technology, Kerala University
01.2010
Skills
- Operations & Project Management (Project Estimation, Leadership, Planning, Workflow Optimization)
- Team & Staff Management
- Electrical Engineering (AutoCAD 2D, Electrical CAD, Dialux)
- Compliance & Inventory Management
- Logistics & Supply Chain Management (Warehouse Operations, Operational Efficiency)
- Software Proficiency (Microsoft Office, Project, Primavera)
Certification
- Electrical Design & Draughting - MSME Technology Development Centre, Govt. of India.
- Electric Vehicle & Public Charging Station - MSME Technology Development Centre, Govt. of India.
- Solar Photo Voltaic (PV) Installation & Maintenance - MSME Technology Development Centre, Govt. of India.
HSE Certificate Courses
- Electrical Safety Rules & Regulations
- HSE Induction
- Manage Safety
- AHA - First Aid
- Defensive Driving
- Initial Fire Response
- IOSH - Managing Safely
- Incident & Accident Investigation
- Safety Leadership for Managers
Personal Information
- Date of Birth: 30/07/1987
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Additional Qualifications
- UGC-NET Qualified as Assistant Professor
- Member & Chartered Engineer, The Institution of Engineers (India)
Timeline
Associate Station Manager
NTEX Transportation Services Pvt. LTD - ElasticRun
06.2022 - Current
Assistant Manager
Mangalath Enterprises
11.2020 - 06.2022
Electrical Engineer
Abu Ali Trading & Contracting Co. LLC
04.2013 - 08.2020
Electrical Engineer
Mangalath Roadways and Constructions
07.2010 - 03.2013
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering - undefined
Mar Baselios College of Engineering and Technology, Kerala University
- Electrical Design & Draughting - MSME Technology Development Centre, Govt. of India.
- Electric Vehicle & Public Charging Station - MSME Technology Development Centre, Govt. of India.
- Solar Photo Voltaic (PV) Installation & Maintenance - MSME Technology Development Centre, Govt. of India.
Master of Business Administration - MBA - Operations and Marketing
Institute of Management in Kerala (IMK), Kerala University
Similar Profiles
BALAJI VELUBALAJI VELU
Procurement Manager(Supply Planning & Inventory) at Vilcart Solutions Pvt LidProcurement Manager(Supply Planning & Inventory) at Vilcart Solutions Pvt Lid
SAMUEL TOPPOSAMUEL TOPPO
Team Lead at ElasticRun (NTEX TRANSPORTATION SERVICES PRIVATE LIMITED)Team Lead at ElasticRun (NTEX TRANSPORTATION SERVICES PRIVATE LIMITED)
Yashpal SharmaYashpal Sharma
Operation Team Leader at ElasticRun (NTEX Transportation ltd)Operation Team Leader at ElasticRun (NTEX Transportation ltd)