Sambit Kumar Sethi
Team Leader
Ahmedabad,GJ
Summary
Motivated Team Leader with 5 years of experience in a dynamic sales and account management environment with handling a variety of audiences to accomplish departmental goals. Also experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Team Leader
Ttec
Ahemdabad
01.2020 - Current
- Overseeing day-to-day operation
- Creating an inspiring team environment with an open communication culture
- Monitoring team performance and report on metrics
- Discover training needs and provide coaching
- Listening to team members feedback and resolve any issues or conflicts
- Encouraging creativity and risk-taking Suggestions and organize team building activities
- Setting up clear team goals
- Motivate team and mentoring the team for better progress and enhance their skill
- Sharing feedback with the management.
Associate Technician
National Collateral Management and Services ltd
10.2012 - 05.2014
- Check quality of B2B & B2C as per quality standard set by TCL
- Full control on production and processing and dispatch unit
- Day to day maintain register of inward, outward, quality, bags, roll and stock
- Handling Internal and External audit in quality.
Lab Technician
Vivimed Labs
Hyderabad
07.2011 - 04.2012
- Batch wise samples marking and maintaining records of each sample
- Plating of samples and cell counting
- Generation of daily and monthly quality report
- Maintaining and Upgrading Standard operating Procedure (SOP)
- Fumigation of Lab and maintenance of lab instruments.
Education
Bachelor of Science - Microbiology
Orissa University of Agricultural Technology
Bhubaneshwar 06.2007 - 07.2009
M.Sc. - Applied Microbiology
KIIT University
08.2009 - 07.2011
Skills
Proficiency withundefined
Accomplishments
- Achieved Top Team lead by achieving all goals with accuracy and efficiency.
- Top performer in sales.
- Top performer in csat.
Timeline
Team Leader
Ttec
01.2020 - Current
Associate Technician
National Collateral Management and Services ltd
10.2012 - 05.2014
Lab Technician
Vivimed Labs
07.2011 - 04.2012
M.Sc. - Applied Microbiology
KIIT University
08.2009 - 07.2011
Bachelor of Science - Microbiology
Orissa University of Agricultural Technology
06.2007 - 07.2009
Similar Profiles
Edward James PeñalosaEdward James Peñalosa
Patient Support Representative at TTECPatient Support Representative at TTEC
STAN MILLERSTAN MILLER
Service Delivery Manager at TTECService Delivery Manager at TTEC
Sheila ParkerSheila Parker
Customer Service Representative at TTECCustomer Service Representative at TTEC
Matthew BernardMatthew Bernard
Executive Director at TTECExecutive Director at TTEC
Veerinder SinghVeerinder Singh
Associate Director Global Procurement Solutions at Kraftheinz GCC India Pvt LtdAssociate Director Global Procurement Solutions at Kraftheinz GCC India Pvt Ltd