SAMBIT SURAVIT NANDA
Banker
Bhubaneswar
Summary
A result oriented individual with 16 Years of experience in Business Development, Sales and Marketing, Key Account Management, Channel Management, Client Servicing, Collection Management & Team Management. Strong organizer, motivator, team player and a decisive leader with successful track record to handle diverse market dynamics.
With 14 years of distinguished experience in Banking industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Area Sales Manager
Axis BankLtd
Bhubaneswar
07.2021 - Current
- Responsible for acquiring new business and managing portfolio of Rs 650 Cr. for small Business Banking group for ODISHA & JHARKHAND states.
- Leading a team of 10 Relationship Managers and 15 executives.
- Introducing NTB (New To Bank) customers by offering various products available in SBB product suite viz Lending Products & Trade Loans (Cash Credit, Term Loan ,Overdraft against Property, Letter of Credit, Bank guarantee, Bill Discounting) both fund based & non fund based facilities
- Creating various strategies to cross-sell bank’s products i.e. insurance, investment, current accounts and Term deposits
- Monitoring the conduct of the accounts regularly.
- Responsible for driving team in Housekeeping of the entire portfolio this primarily includes timely renewals, obtaining and closing deferrals, plant and site visits and preparation of call memos, obtaining and deciphering stock statements, insurance.
- To ensure Best in the class Asset quality by proactive risk management using various portfolio analysis techniques
- Develop relationship with the branch banking team to increase the penetration in Bank's Client base.
- Keep up to date with regulatory aspects and comply with Bank’s policy & procedures that protects the bank interest
- Identifying the personal financial goals and needs of business clients, build collaborative relationships with partners across lines of business ( Wealth Management, Home Lending, Credit Card, FX, Tax Collection, CMS, Electronic payments, Salary Team) to connect clients with specialists who can help meet their financial needs
- Leading the Team from the front with challenging ideas and guidance to identify and exploit new business opportunities
- Timely identification of issues and taking corrective steps on credit quality, service delivery, compliance, brand value etc in order to ensure Bank’s interest
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Increased the portfolio size from 480 Cr to 650 Cr In a span of 6 months.
- Streamlined the renewal process and successful in ensuring 95% account renewal resolution of accounts within time.
- Achieved highest retail Liability accounts acquisition PAN India in the month of Dec’22 & Jan'23.
- Built lasting relationships with clients through outstanding customer service interactions.
- Helping team stay productive and focused on higher-value tasks to improve sales efficiency.
Area Sales Manager
Yes Bank Ltd
Kolkata
07.2018 - 07.2021
- Worked as Section Leader (Area Sales Manager) & heading the Retail & Business Banking Asset cross sell team.
- Lead a team of 11 Asset Desk Managers and Taking care of the Asset business for 45 Branches in East.
- Taking care of Over all lending i.e. Business Banking products (Working Capital, Term Loan, Bank Guarantee, Letter of Credit etc.) & Retail Asset Products (Auto Loan, Personal Loan,Loan Against Securities, Commercial Vehicle Loan, Construction Equipment loan, Affordable Housing Loan, Gold Loan, Business Loan, Loan Against Securities, Health Care Finance Etc.).
- To discuss, prepare and execute product specific strategies of the team for respective geographies.
- Built lasting relationships with clients through outstanding customer service interactions.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Lead the team in Acquiring, managing, and retaining portfolio of business clients with annual revenue of upto 100 Cr.
- Increased sales by 22% in FY 20-21 & consistently achieved & exceeded the targets in all the quarters.
- Won the Achiever's club recognition thrice.
- Coordinated and conducted well-organized product presentations and demonstrations to potential customers at seminars and trade shows.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Prepared sales presentations for clients showing success and credibility of products.
Sales Manager
HDFC Bank Ltd
Bhubaneswar
09.2013 - 07.2018
- Worked as Sales Manager for New & Used Car Loan
- Leading a team of 15 members and responsible for Inbound and Outbound channels for Auto Loan business
- Maintaining strong relationship with Car Dealers, DSA (Direct Sales Agent) & Manufacturers for auto loan finance by HDFC Bank Ltd
- Increased the business in the assigned market to 150% in the span of 1 year of working with the Bank
- Achieved the No.1 position in terms of business volume in Eastern India in July’14
- Achieved No 1 sales Manager position PAN India for Used Car business in Nov’14.
- Established and cultivated solid business relationships with new or existing customers.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Relationship Manager
ICICI Bank Ltd
Bhubaneswar
07.2012 - 09.2013
- Auto Loan & Commercial Business Worked as Relationship Manager for Auto Loan, Commercial Vehicle & Construction Equipment Finance Finance
- Leading a team of 8 members both Inbound & Out bound channel Maintaining a strong relationship with Car dealers for auto loan finance by ICICI Bank Ltd
- Developing and maintaining relationship with customers, channel partners, manufacturers and dealers
- Organizing Auto Loan campaign at various corporate houses & strategic places
- Coordination with the credit team for Sanction and disbursal of loan
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Business Relationship Manager
ICICI BankLtd
Mumbai
06.2011 - 07.2012
- Part of the Six member team in Retail Structured Finance and was responsible for supplementing the ICICI Bank’s retail book building drive by acquisition of portfolio through inorganic route
- Actively involved in acquiring and managing a portfolio of INR 112,000 million
- Driving Cost saving and profitability for the bank via acquiring portfolios
- Established relationships with key decision-makers within organization to promote growth..
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Notable highlights Awarded in the RNR program of the bank as top performer of the year 2010.
Project Manager
ICICI Bank Ltd
Mumbai
08.2008 - 05.2011
- Have successfully launched project (Euphoria) for the process improvement activities of Asset Branches of the Bank and performed the assignment with remarkable achievements.
- Had successfully lead the activity for measuring and improving the customer satisfaction level for the Asset Branches.
- Involved in legal process outsourcing processes and implementations.
- Dealt with legal consultants of the Bank and finalizing their payout structure
- Handled the legal audit for the consultants on a PAN India basis.
- Managed projects from procurement to commission.
- Met project deadlines without sacrificing quality.
- Planned, designed, and scheduled phases for large projects.
Graduate Engineer Trainee
Western Electricity Supply Co. of Odisha
Sambalpur
09.2004 - 07.2006
- Developing and implementing strategies for detecting and preventing power pilferage
- Improving the revenue and reduced loss in domestic commercial and industrial consumer segments
- Attainments Achieved the target of reducing power pilferage by 80%
- Designed and coordinated engineering tests and experiments.
- Estimated materials costs and sourcing requirements for project feasibility.
- Evaluated quality control processes and made recommendations for improvements in quality control.
- Prepared standard reports and documentation to communicate results to senior management.
Education
MBA - Marketing & Systems
KIIT School of Management
Bhubaneswar, Odisha 07.2004 - 06.2006
Bachelor of Engineering - Electrical Engineering
Institute Of Technical Education & Research
Bhubaneswar,Odisha 05.1999 - 05.2003
Skills
Key Account Management
Timeline
Area Sales Manager
Axis BankLtd
07.2021 - Current
Area Sales Manager
Yes Bank Ltd
07.2018 - 07.2021
Sales Manager
HDFC Bank Ltd
09.2013 - 07.2018
Relationship Manager
ICICI Bank Ltd
07.2012 - 09.2013
Business Relationship Manager
ICICI BankLtd
06.2011 - 07.2012
Project Manager
ICICI Bank Ltd
08.2008 - 05.2011
Graduate Engineer Trainee
Western Electricity Supply Co. of Odisha
09.2004 - 07.2006
MBA - Marketing & Systems
KIIT School of Management
07.2004 - 06.2006
Bachelor of Engineering - Electrical Engineering
Institute Of Technical Education & Research
05.1999 - 05.2003
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