SAMEER ADTANI

As a consultant, I provided regulatory guidance and collaborated with global clients and management teams to understand project needs and recommend solutions. I identified areas for operational improvement and implemented strategies to enhance productivity. Additionally, I defined and executed marketing and web initiatives while fostering effective communication to promote a collaborative work environment.

As a Luxury Property Sales Consultant, I established high-level partnerships for luxury properties aimed at C-suite executives and global leaders. I maximized profitability 40% through detailed competitor analysis and pricing adjustments, while optimizing product offerings based on market research and customer feedback. By cultivating new customer relationships, I consistently achieved sales goals and service targets, and I enhanced team collaboration through regular communication, goal setting, and performance evaluations.

In my contract role as Chief of Staff / Director with the Group CIO, CEO, CMO, and Chief Consultant offices, I directed program strategy, relationship management, business planning, and delivery. I trained department leaders and management staff for specific projects and operational needs. By streamlining project management processes and introducing new collaboration tools, I improved team efficiency in sales and business development. I also focused on employee lifecycle management and total rewards to enhance engagement and drive company performance.

Executive Board Member & CMD offices

• Coordinated and strategized high-profile events, including Ambani weddings, JIO world center inaugurations/events, WEF Davos, Prime Minister's Summit (India/UAE), PetroChem conferences and more. Enhanced team efficiency by streamlining project management workflows and introducing advanced collaboration tools. Conducted employee performance evaluations, providing actionable feedback and developing digital strategies for R - Digital, IPL Mumbai Indians, Reliance Hospital, and Schools. Led and managed teams of 150 personnel, overseeing daily operations, performance, and training initiatives for continuous improvement.

Chairman and Managing Director's Cell

• Contract role - Led creative team support, budgeting, JK House project, Singhania Schools and celebrity coordination. Implemented initiatives aligned with objectives, fostering continuous improvement. Collaborated with stakeholders for timely program execution. Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.

Contract Role: Led the launch of Gold24.in, an Indian startup focused on international jewelry eCommerce in Russia and Ukraine. Played a lifecycle key role in strategic planning, operations, and partnership development, contributing to the successful establishment of the marketplace and store launch. Oversaw Indian-Ukraine operations, ensuring seamless e-commerce activities in Mumbai. Actively contributed to the Gold24 PR Livewire Campaign, driving the global launch.

Share service - Support staff - Chief of perations

Assisted the Chairman in corporate functions by analyzing financial and operational data from divisions and group companies. Coordinated meetings, prepared agendas and minutes, and managed business travel, enhancing overall efficiency. Acted as a key liaison with external stakeholders, including suppliers, shareholders, and business partners. Led a GGC, multi-country deployment in the APAC region as the Value Stream Lead, managing the implementation of a global business transformation program, with a focus on CSR, POSH initiatives, and digital platforms.

I am a skilled Customer Service Operations Team Leader with experience in managing teams to deliver high-quality support. I oversee daily operations, resolve customer issues, and focus on improving processes to boost satisfaction. I handle escalations, coach team members, and implement strategies to enhance loyalty, while fostering a positive work environment and collaborating with cross-functional teams to achieve business goals.

I managed daily operations at a cell phone and carrier services store, overseeing opening and closing procedures, inventory, and cash flow. I supervised staff, enhanced customer service by providing expert advice on devices and plans, and maintained store cleanliness and safety compliance. I resolved operational and customer issues while monitoring sales performance to ensure daily targets and KPIs were met.

Worked alongside security teams to safeguard passengers, staff, and airport facilities against potential threats. Enhanced ground operations by consistently updating standard operating procedures to align with industry best practices.