Summary
Overview
Work History
Education
Skills
Certification
Timeline
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SAMEER DUBEY

Summary

Results-driven Business Analyst with proven expertise in streamlining operations and leveraging data analytics to improve decision-making. Skilled in SQL, Power BI, and process automation with a track record of reducing inefficiencies and enhancing cross-functional collaboration.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Business Analyst (Business Process Improvement)

ADP India Pvt Ltd
05.2023 - Current
  • Led product improvement and self-service automation initiatives, reducing over 10,000 support inquiries, and enhancing customer engagement.
  • Improved operational efficiency by 20% through analysis, process redesign, and automation of manual workflows.
  • Created and delivered 10+ comprehensive process maps to identify bottlenecks and recommend data-driven solutions.
  • Developed insightful Power BI dashboards to monitor KPIs and support strategic decision-making.
  • Facilitated stakeholder workshops and training sessions to drive successful adoption of new processes and tools.
  • Utilized Visio, Power BI, Excel, and SQL to analyze data, design reports, and support continuous improvement initiatives.

Sales Manager

WIN4U Consultancy
07.2020 - 07.2021
  • Generated and converted 50+ leads for business and home loans.
  • Streamlined loan processing to improve customer experience and reduced turnaround time.
  • Conducted financial analysis to assess client creditworthiness and provide tailored loan solutions.

Site Engineer

Engineers Enterprises
07.2018 - 03.2020
  • Managed and supervised various construction projects, ensuring compliance with quality and safety standards.
  • Prepared project cost estimates and coordinated with stakeholders for efficient execution.

Education

PGDM -

International Management Institute
New Delhi
02-2023

B.Tech (CE) -

Babasaheb Bhimrao Ambedkar University
Lucknow
05-2017

Skills

  • Data & Analytics: SQL, Power BI, Tableau, MS Excel
  • Business Analysis: Process Mapping, Requirement Gathering, Agile Methodologies
  • Tools & Platforms: Azure DevOps, Jira, Smartsheet, Visio
  • Soft Skills: Stakeholder Communication, Workshop Facilitation, Cross-functional Collaboration

Certification

  • CBAP (Koenig)
  • Microsoft Power BI Data analyst
  • Google Project Management
  • Microsoft Azure Cloud Services
  • SQL (IBM)

Timeline

Business Analyst (Business Process Improvement)

ADP India Pvt Ltd
05.2023 - Current

Sales Manager

WIN4U Consultancy
07.2020 - 07.2021

Site Engineer

Engineers Enterprises
07.2018 - 03.2020

PGDM -

International Management Institute

B.Tech (CE) -

Babasaheb Bhimrao Ambedkar University

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