With over two decades of experience in the healthcare claims processing and medical billing industry, my career began in 2001 as a Data Processor at Innet India Pvt Ltd. I have steadily progressed within the organization, acquiring extensive expertise across various processes and departments. This journey has allowed me to master essential functions including proofreading, claim validation, clearinghouse rejections, accounts receivable (AR) management, client support, denial management, medical coding (ICD-10), and client reporting & analysis. Alongside my technical skills, I have successfully led teams in roles such as Training Manager, AVP-Quality, and currently as VP-Operations. As VP-Operations, I focus on driving operational excellence and implementing process improvements throughout the organization.