Croma – Lead Account
- Lead campaign strategy and execution for major retail moments including:
Back to Campus Campaign
Black Friday Sale Campaign
Croma’s ongoing brand refresh (rebranding project)
Diwali Dabbawala Campaign (creative ideation + execution support)
- Draft CEO quotes, industry responses, and narrative-setting messaging for market stories across consumer electronics, e-commerce, retail, and technology.
- Curate thought-leadership articles on behalf of the CEO and senior leadership.
- Manage high-stakes crisis communications, including:
Bandra store fire
Solapur store theft
Attack on staff at Croma Dewnar
Multiple region-specific escalations
- Drive proactive media engagement to position Croma as a top-of-mind brand for retail and industry commentary.
Tata Digital – Lead Account
- Managed the CEO’s LinkedIn account, including thought leadership, updates, and narrative alignment.
- Led communication for the Tata Neu Power Play campaign during IPL 2025, significantly boosting app traction.
- Drafted quotes and statements for spokespersons across tech, platform, and e-commerce domains.
- Handled crisis responses, sensitive media queries, and ecosystem-related issues.
Key Achievements:
- 300%+ increase in Tata Neu app usage during the IPL Power Play campaign.
- Strengthened Croma’s positioning — now viewed as Top 3 online retailers in India (after Amazon and Flipkart).
- Contributed to Croma becoming No.1 offline electronics retailer in multiple states through narrative-building and visibility.
Previous Accounts:
- Supported PR and media outreach across corporate, tech, and business domains for Tata Sons and Tata Technologies.
- Part of the core communication team for the Tata Technologies IPO, assisting with content, media coordination, and narrative development.
- Contributed to the announcement of the Tata Technologies–BMW Joint Venture (now BMW TechWorks India) by curating stories and setting up leadership interviews.
- Drafted press releases, statements, pitches, and briefing documents for key corporate announcements.