Sameer Kumar

Managed end-to-end payroll operations for EMEA region and international markets, ensuring timely and accurate processing.

Leveraged AI-driven solutions to address complex payroll inquiries and develop standardized process documentation.

Collaborated cross-functionally to administer RSU vesting schedules and oversee expatriate payroll reconciliations.

• Processed monthly ESPP contributions and Residual refunds, maintaining seamless workflows and proactive communication with stakeholders.

• Handled global payroll projects and implementation processes on ADP Global View and Celergo platforms.
• Supported payroll implementation for India, EMEA, and APAC regions for over 1,500 employees.
• Managed and mentored team with product knowledge and timely feedback to enhance performance.
• Created standard operating procedures (SOPs) and participated in process testing for payroll implementation.
• Utilized Workday system for daily payroll reports and reconciliation activities.
• Interacted daily with internal and external stakeholders for seamless payroll implementation and processing.
• Resolved employee payroll queries promptly while educating them on time sheet submissions and pay approvals.

• Managed payroll processing for US, UK, Malaysia, Singapore, and India regions.
• Executed payrolls using ADP Global View and Workforce Now while utilizing NetSuite and OpenAir.
• Documented payroll processes and secured sign-offs from senior leadership for cloud storage.
• Collaborated with HR, Finance, IT, and stakeholders to ensure accurate payroll delivery.

• Led end-to-end payroll processing for US, India, Malaysia, Egypt, Norway, Cyprus, Albania, Kenya, and Equatorial Guinea.
• Collaborated with GL accounting teams to resolve ledger balances efficiently.
• Created and maintained payroll calendars within shared drives for easy access.
• Implemented two full life cycle payrolls on SAP HCM ERP systems.
• Automated payroll processing in SAP, reducing SLAs by 70 hours per month.
• Oversaw internal payroll and tax audits alongside KPMG and SOX auditors.
• Facilitated client onboarding for payroll systems, ensuring compliance with local laws.
• Provided post-implementation support to address errors and improve system performance.

• ADP is a human resources management software and service provider
• Worked on US payroll processing on ADP Global view and Workforce now payroll softwares along with payroll implementation and testing
• Worked on Federal, State and Local employer withholding taxes as part of the US Tax and Compliance team
• Did a deep notice research on all tax types to provide resolution to the clients
• Regularly involved in audits and meetings with Government tax agencies, clients to discuss the discrepancies on the accounts
• Handled critical year-end projects, such as notice reduction, reduction of e-file rejections, and new client setups on ADP payroll.
• Also, cross-trained team members on other products to have a full-fledged support during year-end by maintaining team availability on the floor, with less shrinkage percentage.
• Scheduled daily meetings with management, stakeholders, regional partners, internal and external clients to review and improve the process by implementing RCAs, taking the appropriate decisions, and providing suggestions to develop the team's strength in meeting the organization's goals.

• Genpact is an IT servicing and consulting firm..
• Supported Mashreq Bank (UAE) customers through inbound and outbound calls and emails on credit cards, personal loans, and auto loans.
• Collaborated with collection teams to recover overdue amounts on credit cards and loans.
• Conducted regular follow-ups with customers who defaulted on payments by preparing reports and analysing payment histories.