Sameer Muley
Sales Manager
Porvorim,Goa
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Excellent Communication skills. Flexible & adaptable to new changes. Ability to work under pressure. Team player, strengthening skills & motivating staff, Leadership quality, Innovative. Ability to take on additional job responsibilities for future growth. Efficient in achieving targets in stipulated time. Self-motivator & Self-starter, Interpersonal Relationship, Positive thinking with high ambitions.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
4
4
Languages
Work History
Head of Sales
Envocare Marketing Private Limited
Goa
09.2021 - Current
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Established and cultivated solid business relationships with new or existing customers.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Coordinated with other departments to provide smooth execution of sales initiatives.
- Monitored daily sales performance and provided feedback to each team member.
- Improved productivity of customer service team by leading training initiatives and revamping schedules.
Director Of Operations
Healthy Aura Supplements LLC
Mumbai
08.2017 - 11.2021
- Monitored budget and utilized operational resources.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Defined, implemented, and revised operational policies and guidelines.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Director of Sales Operations
MM INFO INTERNATIONAL SERVICES PRIVATE LIMITED
Mumbai
08.2013 - 04.2020
- Built, trained and managed sales and operational teams to carry out sales initiatives and reach objectives.
- Recommended sales strategies for improvement based on regular market research and competitor analysis.
- Generated reporting and analysis to support sales forecasting and planning to reach monthly, quarterly and yearly revenue goals.
- Implemented and executed sales and operational policies, experiments and standards across multiple facilities and sub-brands.
- Liaised with other directors and departmental heads to align operational and sales priorities with total company direction.
- Identified, developed and launched innovative tools or systems to achieve sales strategies.
- Standardized and reduced email communications between employees by formulating and implementing field communication processes.
- Utilized cross-functional strategies between [Number] divisions to systematize [Product] and [Product].
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Prepared sales presentations for clients showing success and credibility of products.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Managed revenue models, process flows, operations support and customer engagement strategies.
Manager – Administration & Facilities
Nutri Care Quest India and UK
Mumbai
02.2012 - 06.2013
- Learned and applied preferred systems for scheduling, purchasing and problem-solving.
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Reduced employee turnover through employee development and other retention measures.
- Supervised hiring processes and vendor relationships to maintain smooth operations for company.
- Oversaw corporate events designed to connect and support employees at work and outside of work.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined and improved administrative operations by identifying automation opportunities.
- Met department budgets by monitoring and reporting on office expenses.
- Updated reports, managed accounts, and generated reports for company database.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Managing F & B operations at DLR which caters to 10 pax, ELR which caters to 50 pax &
Canteen which caters to 500 pax. - Responsible for smooth operations of Food and Beverage services.
- Preparing menu for a week.
- Indenting fruits, vegetables & provision on daily basis as per the requirement for DLR
- Quality Check, Portion Control & monitoring Waste Reduction.
- Drawing systems to ensure Cost Reduction.
- Handling Staff related issues. Ensure Maximum Utilization of Manpower.
- Staff duty allocation & HR related issues (Leave etc...)
- Responsible for preparing Expense statement & MIS
- Asset Inventory.
- Bill Clearance thru CRM Citric based AMMO and SAP.
- Streamlining procedures & maintaining policies to ensure smooth function.
- Ordering of cleaning materials for day to day operations for all the areas.
- Current F&B Achievements:
Active role played in introducing and changing the New Canteen vendor
Cost Reduction by virtue of introducing Canteen Management System and Pay what you avail
DLR ELR Merger activity - Responsible for bookings & arrangements of Conference Rooms.
• Maintaining Inventory for company assets.
• VIP facilitation- Handled visit of Executives from UK, Canada and USA for Meetings
• Ensure prompt & efficient service.
• Handled Outdoor Events like Launch & Dinner, Christmas carnival & New Year Bash.
• Taking care of the maintenance.
• Manning & Supervising day to day operations.
Assistant Manager – Administration & Facilities
Raftar Technologies Private Limited
Mumbai
02.2009 - 12.2011
- Taking care of entire F & B operations events, corporate meetings, vendor management, new initiatives on f & b services, vending solution.
Addition Job Handling: Sales and Production: - To provide excellent service to the Client and fulfill their requirements. Work closely with the sales team to help qualify sales opportunities and craft compelling sales strategies to the satisfaction of the Sales Head.
- Involved into planning & preparation for the sales calls.
- Lead generation.
- Identify and optimally utilize network to enhance business development while working closely with the sales team to ensure target achievements.
- Provide oversight and direction to the Business Development Department on a variety of Business development activities to include proposal development, client relations, and account management.
- Extensively involved into up sale & cross sale.
- Involved into Client Analysis, Product/Service research, forecasting.
- Provide oversight for the pricing of new proposals to ensure that all resources needed to complete the project are identified, the cost is calculated accurately, and the price is determined within established guidelines.
- Responsible for generating business from new as well as key accounts.
- Carried out pre-sales client interaction so as to gauge client requirements & transform the same into a successful lead.
- Responsible for preparing sales proposals that meets customer approval, proposal pricing.
- Planned, prepared & implemented Business Plans & implemented this plan to a written document.
- Arranging product demonstration according to client requirement.
- Responsible for product forecasting.
- Creation of meeting presentation material.
- Contract generation.
- Identifying Client objectives & planning to address those in the presentation or meeting.
- Worked extensively on preparing case studies, documentation.
- Involved into pre-sales follow-up, Pricing Negotiations
- Taking care of entire F & B operations events, corporate meetings, vendor management, new initiatives on f & b services, vending solution
- Skills: Administration · Database Administration
Business Development Executive and Administration
SilverLine Cocoa and Food Products
Navi Mumbai
04.2007 - 01.2009
- Collaborated with sales and marketing departments to support client acquisition.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- To help maintaining Statistics of production and customer records. Handling internet (e-commerce) sales.
- Motivating team to excel in performance and productive.
- Maintaining accurate records of all pricing, sales, and activity reports.
Manage budgets set by Retail Area Managers. - Ensuring all corporate and local regulations and procedures are met and complied with.
- To help serve consumer’s needs, and provide quality products. Ensure on time and door step
deliveries and follow up. - Developing, researching and implementing marketing strategies.
- Maintaining awareness of market trends and monitoring local competitors.
- Negotiating corporate and best rates with hotels.
- Production and Operations.
- To help maintaining Statistics of production and customer records. Handling internet (e-commerce) sales. Motivating team to excel in performance and productive.
- Maintaining accurate records of all pricing, sales, and activity reports. Manage budgets set by Retail Area Managers.
- Ensuring all corporate and local regulations and procedures are met and complied with.
- To help serve consumer’s needs, and provide quality products. Ensure on time and door step deliveries and follow up.
- Developing, researching and implementing marketing strategies.
- Maintaining awareness of market trends and monitoring local competitors.
- Negotiating corporate and best rates with hotels.
- Skills: Business Development · Business Process · Sales
Education
BBA - Operations
Vidya Bharati Education Institution of Management
Pune 06.2005 - 05.2007
Skills
Sales processes and operations
undefinedAffiliations
Business Network International
Hobbies
Travel, Listening to music, and Reading
Timeline
Head of Sales
Envocare Marketing Private Limited
09.2021 - Current
Director Of Operations
Healthy Aura Supplements LLC
08.2017 - 11.2021
Director of Sales Operations
MM INFO INTERNATIONAL SERVICES PRIVATE LIMITED
08.2013 - 04.2020
Manager – Administration & Facilities
Nutri Care Quest India and UK
02.2012 - 06.2013
Assistant Manager – Administration & Facilities
Raftar Technologies Private Limited
02.2009 - 12.2011
Business Development Executive and Administration
SilverLine Cocoa and Food Products
04.2007 - 01.2009
BBA - Operations
Vidya Bharati Education Institution of Management
06.2005 - 05.2007
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