Sameer Nigam
Lucknow
Summary
Dynamic team leader with a proven track record at MediAssist, enhancing operational efficiency and patient experience. Skilled in people management and conflict resolution, I implemented policies that reduced costs and mentored staff, fostering a culture of continuous improvement. Strong analytical abilities drove actionable insights from performance metrics.
Overview
19
19
years of professional experience
Work History
Team Leader
MediAssist
09.2012 - Current
- Led strategic initiatives to enhance operational efficiency and improve patient experience.
- Developed and implemented policies to optimize resource allocation and reduce costs.
- Mentored junior staff on best practices in healthcare management and process improvement.
- Collaborated with cross-functional teams to drive project success and ensure stakeholder alignment.
- Analyzed performance metrics to identify trends and recommend actionable improvements.
- Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
Executive
DHL Logistics
10.2006 - 09.2012
- Developed and implemented performance metrics to evaluate team productivity and effectiveness.
- Streamlined workflow processes, reducing turnaround times on key deliverables.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Bachelor of Science - Mathematics
University Of Lucknow
Lucknow, India07-1990
High School Diploma - Mathematics , Science
U.P Board
Barabanki04-1984
Skills
- Teamwork and collaboration
- Conflict resolution
- Attention to detail
- People management
- Team supervision
- Documentation and reporting
Timeline
Team Leader
MediAssist
09.2012 - Current
Executive
DHL Logistics
10.2006 - 09.2012
Bachelor of Science - Mathematics
University Of Lucknow
High School Diploma - Mathematics , Science
U.P Board
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