Project manager with nearly 13 years of a successful career with diverse roles distinguished by commended performance and proven results across Product Development, Banking, Telecom, and e-commerce domains with
Extensive experience leading RPA developers using tools such as UiPath, SQ L, Automation Anywhere, and Citrix environments.
Expertise in managing a team of more than 30 members with different streams and skill sets and making sure all are on the same page when it comes to delivery.
Robotic Process Automation Professional with diverse roles distinguished by commended performance and proven results across different domains.
Handling customer support and maintenance team with a count of 10 members and make sure the incidents are responded and resolved timely manner and the Application is up and running.
Proficient in project management methodologies, such as Agile and Waterfall, and experienced in adapting them to various project environments.
Expert in Sprint planning, Scope Planning, Capacity Planning, and Risk management.
Excellent communication and interpersonal skills, with a track record of building strong relationships with stakeholders, clients, and team members.
Skilled in risk management, problem-solving, and conflict resolution, enabling effective decision-making and project issue mitigation.
Expertise in managing projects right from requirement analysis, and documentation (functional specifications, technical design) to testing (preparation of test cases along with implementation)
Capability of working on large-scale business application architecture and design efforts using RPA; developed and maintained application architectures for various business functional areas.
Quickly understands the business issues and data challenges of the client's organization and industry.
Sprint planning, designing, and resource burn-down mapping using JIRA and DevOps.
Developed business context diagrams (flow charts) in an effort to identify and analyze process flows in the system. State chart and activity diagram for every application.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Manager
Verseno Solution Pvt Limited
Pune
08.2022 - Current
Successfully managed end-to-end delivery of e-commerce projects with Automation testing and support team
Led cross-functional teams consisting of designers, developers, marketers, and content creators, ensuring seamless collaboration and on-time project delivery
Implemented Agile and Waterfall methodologies to streamline project workflows as per Projects need.
Collaborated with UX/UI designers to optimize user journeys.
Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
Lead Scrum ceremonies like Sprint Planning, Daily Scrum. Sprint Review. Sprint Retrospective. Backlog Refinement.
Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
Developed and initiated projects, managed costs, and monitored performance
Provided detailed project status updates to stakeholders and executive management
Worked closely with stakeholders to define project scope, objectives, and deliverables, aligning business goals with project outcomes
Utilized data analytics to identify customer behavior patterns, leading to data-driven decisions for site improvements and personalized shopping experiences
Project Coordinator
Birlasoft Pvt Limited
Pune
01.2020 - 08.2022
Product Owner
Banctec (Exela Technologies)
Pune
04.2019 - 01.2020
Client Delivery Manager
Burgeon IT services (Client Infosys)
Pune
04.2018 - 04.2019
Assistant Manager
Vodafone India Services Pvt Ltd
10.2013 - 04.2018
Technical Support Analyst
Symantec Software Pvt Ltd
01.2013 - 10.2013
Sr. Technical Support Associate
Mphasis Ltd
04.2010 - 03.2012
Education
SSC From Maharashtra State Board
Pune
B.Comm
Pune
Skills
Project Management
Requirement Engineering
Liaison and Coordination
Functional Documentation
IT Product Stakeholder management
Robotic Process Automation (RPA)
Automation/Deployment
RPA Solution Designing
Technical Production Support
Communication
Efforts Estimation
Client Relationship
Product Management
Contract Management
Agile and Scrum Methodologies
Scrum master
Project Tracking
Project Initiation
People Management
Leadership
Quality assurance and process improvement
Business Transition
Certification
ITIL Foundation
Scrum Master certified
PMP training completed
Automation Anywhere
Personal Information
Visa Status: B1/B2 approved
Passport Number: T3335192
Accomplishments
Awarded by Client as Project Manager of the year for delivering the project in time as expected by the clients.