Sameer Shaikh
Pune
Summary
Dynamic Store Manager with a proven track record at Wooden Street, driving operational performance and enhancing customer satisfaction. Expert in sales techniques and team leadership, achieving significant sales growth while implementing effective inventory management strategies. Recognized for resolving customer issues promptly and fostering a collaborative team environment.
Overview
16
16
years of professional experience
Work History
Store Manager
Wooden Street
PUNE
05.2025 - Current
- Managed daily store operations and ensured team compliance with company policies.
- Implemented visual merchandising standards to maintain appealing displays and layouts.
- Resolved customer inquiries and complaints to foster a positive shopping experience.
- Collaborated with upper management on store performance improvement initiatives.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Mitigated business risks by working closely with staff members and assessing performance.
Floor Manager
KONFOR
04.2024 - 04.2025
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Analyzed financial data to identify areas of improvement
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Prepared monthly reports on sales figures, expenses, profits.
- Planned special promotions or discounts based on market trends.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored employee performance and identified performance gaps for corrective action.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Established store tactics and strategies to achieve operational performance and sales goals.
Department Incharge
Home Centre [ Landmarkgroup ]
Abu Dhabi
12.2022 - 10.2023
- Lead a profitable department with consistent growth of minimum 36% from 7 departments.
- Improved furniture department productivity by 18% by creating training development and correct assortment.
- Played a vital role in achieving 58 million sales for the FY 22-23 by contributing highest sale in the territory.
- Tracked top 5 catchment in Abu Dhabi region to maximize the contribution by 23%.
- Designed and executed Loss sale tracker for the store and achieved retention rate of 22%.
- Conducted regular performance reviews to monitor progress of individual employees.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting and staffing levels.
- Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
- Developed promotional campaigns to increase brand recognition in target markets.
Department Supervisor
Home Box [ Landmark Group ]
Abu Dhabi
08.2017 - 04.2021
- Created and delivered presentations to potential customers to explain the value of our products and services.
- Developed and implemented operational procedures and policies to ensure efficient workflow and customer satisfaction.
- Led weekly staff meetings to review performance and provide coaching and mentoring.
- Monitored and tracked team performance against established goals and objectives.
- Facilitated regular one-on-one conversations with team members to ensure quality service and performance.
- Evaluated team performance and provided feedback to enhance individual skills.
- Implemented new processes and procedures to improve efficiency and reduce costs.
- Monitored inventory levels and ordered new stock to ensure availability of products.
Sr Sales Executive
Home Centre [ Landmark Group ]
Abu Dhabi
01.2010 - 05.2016
- Established relationships with key decision makers through effective communication and strong customer service.
- Utilized a consultative sales approach to identify customer needs, develop solutions and close deals.
- Created and delivered presentations to potential customers to explain the value of our products and services.
- Developed an in-depth understanding of the industry, competitors and market trends to inform sales strategies.
- Collaborated with marketing and product teams to develop effective strategies and campaigns to drive customer engagement and sales.
- Generated high-value sales leads through proactive prospecting, networking and cold-calling.
- Managed multiple sales pipelines, ensuring timely and accurate forecasting of sales and revenue.
- Successfully negotiated complex deals with customers to close sales and exceed revenue targets.
Education
Bachelor of Commerce -
Pune University
01.2012
Skills
- Customer satisfaction - Expert
- Effective communication - Expert
- Excellent customer service - Experienced
- Operational performance - Experienced
- Physical inventory - Experienced
- Sales - Experienced
- Sales techniques - Experienced
- Store operations - Expert
- Leadership - Expert
- Teamwork - Expert
- Team Management - Expert
- Customer Service - Expert
- Coaching - Expert
- Planning - Expert
- Problem Solving - Expert
Languages
English, Hindi, Marathi, Arabic
Timeline
Store Manager
Wooden Street
05.2025 - Current
Floor Manager
KONFOR
04.2024 - 04.2025
Department Incharge
Home Centre [ Landmarkgroup ]
12.2022 - 10.2023
Department Supervisor
Home Box [ Landmark Group ]
08.2017 - 04.2021
Sr Sales Executive
Home Centre [ Landmark Group ]
01.2010 - 05.2016
Bachelor of Commerce -
Pune University