SAMEER UPADHAYA
Store Manager
Kamrup Metropolitan,Assam
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
4
4
Languages
5
5
years of post-secondary education
1
1
year of professional experience
Work History
Store & Operations Manager
RELIANCE RETAIL LIMITED (Reliance Trends)
Bangalore, Karnataka
06.2018 - 08.2019
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Managed inventory control, cash control and store opening and closing procedures.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Managed 33 Customer Sales Representatives successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for fashion merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
- Kept inventories accurate with daily cycle counts and weekly audits to identify and resolve variances.
- Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of Customer Service Representatives.
- Approved regular payroll submissions for 33 employees within company HR portal.
Education
MBA - Marketing
CHRIST Deemed To Be University
Bangalore 05.2016 - 03.2018
BBA - Marketing
NERIM Group Of Institutions
Guwahati, Assam 06.2013 - 04.2015
12th Standard - Computer Science And Programming
Kendriya Vidyalaya Khanapara
Guwahati, Assam 04.2011 - 03.2012
10th Standard -
Kendriya Vidyalaya Khanapara
Guwahati, Assam 04.2009 - 03.2010
Skills
Problem Solving, Data and metrics interpreting
Timeline
Store & Operations Manager
RELIANCE RETAIL LIMITED (Reliance Trends)
06.2018 - 08.2019
MBA - Marketing
CHRIST Deemed To Be University
05.2016 - 03.2018
BBA - Marketing
NERIM Group Of Institutions
06.2013 - 04.2015
12th Standard - Computer Science And Programming
Kendriya Vidyalaya Khanapara
04.2011 - 03.2012
10th Standard -
Kendriya Vidyalaya Khanapara
04.2009 - 03.2010
Similar Profiles
Dipendu SahaDipendu Saha
STORE MANAGER-(Grade- Deputy Manager) at Reliance Retail Limited - Avantra By TrendsSTORE MANAGER-(Grade- Deputy Manager) at Reliance Retail Limited - Avantra By Trends
Utpal DekaUtpal Deka
Team Leader (BOH Incharge) at TRENDS (Reliance Retail Limited)Team Leader (BOH Incharge) at TRENDS (Reliance Retail Limited)
SAGNIK CHOUDHURYSAGNIK CHOUDHURY
Brand Planner at Reliance Retail(Reliance Trends)Brand Planner at Reliance Retail(Reliance Trends)