SAMEER VALVE
Service Advisor - Motor Mechanic
Mumbai,MH
Summary
Dynamic Service Advisor with a proven track record at Vitesse Private Limited, excelling in customer service and vehicle assessment. Achieved high customer satisfaction ratings by delivering exceptional service and fostering trust. Skilled in service estimates and adept at addressing concerns promptly, ensuring quality service delivery and long-term client relationships.
Overview
27
27
years of professional experience
Work History
Service Advisor
Vitesse Private Limited
12.2003 - Current
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
- Maintained high customer satisfaction standards to meet or exceed targets.
Apprentice Mechanic
Airport Authority of India, AAI
05.2002 - 05.2003
- Demonstrated adaptability by working on various vehicle makes and models, broadening knowledge of different systems and components.
- Conducted thorough inspections of vehicles to identify potential issues and recommend appropriate repair solutions.
- Took assessments to prove knowledge base and skills.
- Achieved faster turnaround times for major repairs with effective time-management strategies that prioritized urgent tasks without compromising quality.
Mechanic
Sai Service Agency
05.1999 - 04.2002
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Repaired engine and transmission components to rebuild engine and enhance vitality.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Mechanic
New Royal Garriage
09.1998 - 03.1999
- Disassembled defective parts to make proper repairs.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
Education
Diploma of Computer Hardware Maintenance -
Government Polytechnic
Mumbai 04.2001 -
Diploma of Two Wheeler Mechanic -
Yashwant Rao Chavan Maharashtra Open University
Nasik 04.2001 -
Automobile Mechanic -
Indian Tech. Education Society
Mumbai 04.2001 -
Diploma of Auto Electrician -
Abhinav Technical Institute
Mumbai 04.2001 -
Diploma in Automobile -
Abhinav Technical Institute
Mumbai 04.2001 -
Motar Mechanic - Couse of Motar Mechanic (Vehicle)
Father Agnel Institute
Mumbai 04.2001 -
SSC -
Anuyog Vidyalaya
Mumbai 04.2001 -
Skills
Customer service
Timeline
Service Advisor
Vitesse Private Limited
12.2003 - Current
Apprentice Mechanic
Airport Authority of India, AAI
05.2002 - 05.2003
Diploma of Computer Hardware Maintenance -
Government Polytechnic
04.2001 -
Diploma of Two Wheeler Mechanic -
Yashwant Rao Chavan Maharashtra Open University
04.2001 -
Automobile Mechanic -
Indian Tech. Education Society
04.2001 -
Diploma of Auto Electrician -
Abhinav Technical Institute
04.2001 -
Diploma in Automobile -
Abhinav Technical Institute
04.2001 -
Motar Mechanic - Couse of Motar Mechanic (Vehicle)
Father Agnel Institute
04.2001 -
SSC -
Anuyog Vidyalaya
04.2001 -
Mechanic
Sai Service Agency
05.1999 - 04.2002
Mechanic
New Royal Garriage
09.1998 - 03.1999