Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Certificationstraining

Sameera Begum

Hyderabad

Summary

  • Experienced professional with over 11.5 years of expertise transforming technical details into accessible documentation. Proficient in researching technologies and effectively communicating a variety of product and process information clearly and succinctly.
  • Having 3.5 years of Experience in Software Quality Assurance, where I dealt with the implementation of ISO 9001:2015 Standard to build and maintain the Quality Management System which can be effective and efficient to the Organization.
  • Around 2 years of experience as a Analytical technical writer experience. Extensive knowledge of editing and distribution processes. Dedicated to thorough and accurate writing.
  • Achieved outstanding results in creating influential content and maintaining exceptional customer satisfaction ratings.
  • Possess comprehensive expertise in the technical writing process and proficiency with tools including MS Word, Adobe Acrobat, Markdown, MadCap Flare, Oxygen XML, Adobe FrameMaker, and Atlassian Confluence.
  • Around 2 years of experience as a Scrum master for Hartford client.
  • Around 6 years of expertise in web and client-server application development using J2EE technologies using Struts, Core Java, JDBC, Servlets, JSP. Software professional with progressive journey in diverse facets of IT, in various scalable systems, using SDLC model.
  • Worked with the Delivery Excellence team as an internal auditor in testing horizontal project’s processes for compliance with quality requirements and Enable team member.
  • Periodically inspect and calibrated with auditing tools e.g. Delite, Qsmart (Cognizant internal tools for auditing) Exposure to Quality Control processes.
  • Ensured the adherence of quality compliance initiatives for the project, suiting to the requirements of CMM Level 5 & ISO 9000:2001. Good aptitude for learning, strong analytical, problem-solving, and troubleshooting skills.
  • Flexible to adapt to any new environment with good Communication and Interpersonal Skills. Strong Commitment towards responsibilities assigned, ability to work well under high-pressure situations and develop solutions for various customer needs. Strong Commitment to developing solutions for various customers needs.
  • Worked on various projects ranging from team member to the team lead on technical projects from multiple Domains from BFS, Healthcare, and Insurance.
  • Worked on Web Sphere Application server, Tomcat. Extensively worked with configuration tools like VSS, SVN (Subversion), Rational Clear Case. Worked extensively in widely used development environments like Eclipse IDE, RSA.

Overview

11
11
years of professional experience
1
1
Certificate

Work History

Technical Writer / Lead Auditor

Cognizant (Internal)
Hyderabad
07.2015 - 08.2018
  • Organized written work according to established style guidelines.
  • Analyzed target audience needs when creating content that meets their expectations.
  • Collaborated with editors and designers on various projects.
  • Delivered commendable performance in designing impactful content and achieving
    high customer satisfaction ratings.
  • Worked closely with engineering staff to ensure that product documentation was accurate, complete, concise, consistent, up-to-date, usable and accessible.

Scrum Master

Hartford
Hyderabad
02.2014 - 07.2015
  • Delivering capabilities using agile practices and ensuring adherence to the Software Development Lifecycle, business process mapping, and release processes.
  • Drafted the technical specifications and unit test plan.
  • Collaborating with product owners, program/project managers, and discipline managers to communicate delivery of work products, as well as escalating risks and issues.
  • Worked correspondingly with the Blaze team to implement the changes in Blaze module
  • Assign the tasks to the team members and follow up until the deadlines are met and worked on the requirements where rules must be coded.

Team Lead

Wellpoint
Hyderabad
01.2012 - 12.2013
  • Providing project estimation and resource planning
  • Involved in understanding requirements, designing, coding, unit testing, and bug fixing.
  • Track the tasks and their progress of the team on a daily basis
  • Articulate project status, issues, risks, progress and success to client business and technology teams on a daily / weekly basis.
  • Intercommunication with the Team Located in the US for Requirements gathering.

Team Member

AMEX
Chennai
07.2007 - 01.2012
  • Worked as a team member the project and involved me during the analysis of the project working on various requirements, worked on POC for this project covering those requirements and working on various deliverables.
  • Worked on the design of the project and delivered a design report successfully.
  • I have given taken KT sessions for the new joiners in the project.
  • Involved in the Process work which includes placing all files relating to project like Defect Prevention Plan, Requirements Report , K245 , RTM(Requirements Traceability Matrix), RBT, Test Strategy, Design Report, RTM Updation, UTC, Review of UTCs, SIT Cases, PMD Results, Defect tracking of SIT in MQC, AMEX Sharepoint updated with Documents.
  • Involved in the build of the project and assigned tasks to team members.

Education

M.C.A - Master of Computer Applications

Osmania University, Hyderabad
01.2006

Aggregate: 76%

B.C.A - Bachelor of Computer Applications

Osmania University
01.2003

Aggregate: 75%

Skills

  • Project Management
  • Technical Content Writing
  • Internal Scrum master
  • ISO 9001:2015 Lead Auditor
  • Delivery management
  • HTML
  • JavaScript
  • Java/J2EE Technologies
  • JSP
  • Servlets
  • Struts
  • Spring (IOC)
  • Apache
  • IBM Rational Application Developer
  • Eclipse IDE
  • Apache Tomcat
  • JBoss
  • SVN (Subversion)
  • Git
  • Maven
  • SQL Server 2005-2008
  • Oracle 9i-10

Affiliations

  • Software Internal Auditor since 2015
  • ISO 9001:2008 Awareness in 2016
  • Expert in Delite and Qsmart (Cognizant internal audit tools)

Accomplishments

  • Significantly contributed to streamlining documentation processes through the development of templates, checklists, and UI style guides tailored for developers.
  • customer appreciation and positive feedback for delivering exceptional service and support

Certification

  • Sun certified Java professional in 2008

Timeline

Technical Writer / Lead Auditor - Cognizant (Internal)
07.2015 - 08.2018
Scrum Master - Hartford
02.2014 - 07.2015
Team Lead - Wellpoint
01.2012 - 12.2013
Team Member - AMEX
07.2007 - 01.2012
Osmania University - M.C.A, Master of Computer Applications
Osmania University - B.C.A, Bachelor of Computer Applications

Certificationstraining

  • Sun certified Java professional in 2008
  • ISO 9001:2008 Awareness in 2016
  • Software Internal Auditor since 2015
  • Expert in Delite and Qsmart (Cognizant internal audit tools)

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Sameera Begum