Summary
Work History
Education
Skills
Timeline
Generic

Sameera Begum

Hyderabad

Summary

Proven leader in enhancing customer service experiences through strategic development, workflow management, and team building. Committed to quality assurance and employee training to drive consistent performance.

Work History

Team Leader

Kotak Mahindra bank
Hyderabad
  • Assisted in developing strategies to enhance customer service experiences.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Reviewed completed work to verify consistency, quality, and conformance.

Education

Prathiba High School
Hyderabad

Intermediate -

Deccan's New Chaithanya College, Tarnaka.
Hyderabad

Skills

  • Customer service
  • Team building
  • Employee training
  • Workflow management
  • Leading team meetings
  • Team supervision

Timeline

Team Leader

Kotak Mahindra bank

Prathiba High School

Intermediate -

Deccan's New Chaithanya College, Tarnaka.
Sameera Begum