A driven Business Development professional with over 14 years of experience in Operations, B2B/ corporate sales with a proven track record of acquiring and managing clients across industries and scale.
Strength in identifying key decision maker/s in organizations, initiating dialogue with senior management, and maintaining
relationship for new business acquisition, long term retention and revenue maximization. I have worked effectively as both individual contributor and in team management roles in my career.
My experience of working with both market leader MNCs and start-up company with diverse culture and teams have helped
me to have a practical and business- focused approach & to empathize with people, build consensus, encourage others and
demonstrate adaptive leadership.
● Implement the assurance program’s strategy, policies, and procedures in India, including the delivery of the central IDP audit and investigation programs as well ensuring day to day operational compliance and security related to IELTS tests.
● Ensuring day to day operational compliance and security in India, including malpractice cases, incident reporting management and cases of doubtful candidates.
● Assist in the development of policies and procedures to reduce security incidents and risk exposure across the network and implement Security and Compliance improvements in the region in order to protect the integrity of IELTS and IDP Education Ltd.
● Successfully implemented a new system for Incident reporting for PB and CD IELTS test centers covering more than 100 test centers in total.
● Work with test centre administrators to communicate areas for improvement in security and compliance.
● Represent the interests of IDP and IELTS across a range of IELTS partner forums and groupings as required.
● Monitor and track trends in malpractice, security incidents and investigation data to assist in the deployment of a pro-active security framework.
● Preparation of daily dashboards. Managing and sharing reports & quality scores with the team and highlighting issues as per the quality parameters.
● Responsible for acquiring, developing and managing partners and stakeholders across India for IELTS.
● Work with Senior Business Development and Marketing colleagues to implement business development initiatives in a region and provide regional inputs in the development of the regional exams marketing strategy.
● Identify opportunities for marketing campaigns, services and distribution channels that will lead to increase in business and share these with senior business development and marketing colleagues.
● Planning promotional events for brand promotion and delivery of organizational events.
● To gather and report regularly on market (including competitor) information and ensure data is accurately entered and updated on CRM or other business information management systems as required.
● To promote Cambridge Assessment Exams in schools and build partnerships with them.
● To attend Cambridge English events and be acquainted with the new initiatives.
● Plan & Organize events for schools to launch new programs.
● Successfully established & built key partnerships with stakeholders ranging from authors, customers, channel partners, e- commerce organizations, vendors etc.
● Devised marketing strategies and promotional calendar of the company for the year to ensure resource utilization, inclusive of events, conferences, fairs.
● Team management encompassing work distribution, performance evaluation etc.
● Scouting, recruiting, and training relevant personnel for marketing and business development profile.
● Yielding incremental results by leveraging other support functional teams such as Finance, Design and Channels.
● Acquired new accounts by pitching ideas and innovative solutions to business.
● Devising marketing & branding campaigns in the BTL space.
● Establishing alliances/ tie-ups with key industry players, resulting in deeper market penetration and reach with clients from diverse sectors such as High Commission, Ministry of Commerce, Manufacturing, Real Estate, FMCG, Oil & Gas, IT etc. with events as diverse as a Fashion week, High Commission events, Product launches, Exhibitions, Fairs etc.
● Key Account management- Interface with clients, suggesting the most viable product range, new solutions and cultivating relations with them for securing repeat business.
● Managing team, training, work allocation, performance evaluation.
Advanced Excel, Corporate Sales, Account Management, Business Development, Sales Planning & Closure, Team Management
● Worked for and promoted IELTS Pilot projects such as IELTS Speak Ready, VCS (Video Call Speaking) to stakeholders, channel partners in 2021.
● Top Performer in FY 2019-20 in terms of new partner acquisition.
● Got 3 schools on-board for Cambridge English assessments before Covid in 2019.
● Revived B2B business in my territories. My top 5 partners’ s registrations increased by 150% in 2018-19. Expanding the business by adding more than 150 IELTS partners, thus contributing to the overall business target, which exceeded the last year targets by over GBP 1.2 million in income. Top Performer in FY 2019-20 in terms of new partner acquisition.
● Drove digital transformation by foreseeing the trend & launching e-books on all major e-commerce websites in 2015 and developing new apps to reach wider student groups through value creating products for B2B clientele.
● Secured book publishing deals with two big authors for new books in 2013 leading to increased sales around 46,000 units in 2014-15.
● Closed deals with E-commerce giants like Amazon, Flipkart, Snapdeal for sale of books leading to growth of 32% in 2013-14.
● Achieved and exceeded the annual target by half a million dollars in 2011 and got a promotion as Manager.
● Brought sponsorships for India International Jewelry week, 2011 to the tune of INR 2 lakhs.
● Added 3 major clients- The Wave Group (Real Estate), Kohler, GJEPC (Govt org for promoting Gems & Jewelry), bringing around $ 2 million in revenue in 2010.