SAMEER KUMAR JENA

October2021-Dec2021-Connect with Various IBU and IBU head ,PM to ensure Team achieved their target yearly wise or quarterly .

Prepare report weekly wise for follow task.

Aero space Division project àManage pricing and budget solution.

Check PO copy and upload, create invoices.

Various types of contract creation in pricing and budget tool.

Segregate billing document as per sow/CSOW (customer statement of work)

Regular meeting with finance spoc, IBU head, PM

Allocation of employee as per requirement and time frame monthly wise (Onsite and Offshore) Role identifier and band

Currently handling End to End Fresher recruitment. Arrange their training, Handling Bench connect.

Learning officer-Engineering services Business -Dec2021- Technical learning servicesTLS(Mechnaical,Electrical,Electronics,Autoelectronics,Automobile,ETC..)

1) Ensured that all associates have updated their Primary Skills in SPMS portal and have achieved 89% till now.

2) Publishing weekly Future skill report of SBU-DES and sending reminders to all defaulters and guiding them by arranging weekly calls

3) Ensuring 80% associates to complete their Learning KRA by arranging calls and communicating One on one.

4) Coordination between interview panel with external and internal candidate for their interview process and Collect CEF form from interviewer.

5) Taking care of ELTP hiring as per the requirement.

6)After selection coordinate with candidate for their documentation.

7)Coordinated the Autosaur External training with Cranes Vendor.

8)coordination with IT team and external IT team to feasible TechM IT infra guideline to support external trainings

9) Capturing all project internal training in Tool and ensuring all efforts are added to the faculty and associates.

10) Supporting TCTP hiring for few groups by scheduling Online tests to external candidates through mettl Platform.

Oracle Partner Network Business Operations

Interaction with program owners, partners, account managers, systems and operations teams, and other stakeholders to ensure operational excellence (email, phone, chat, web conference)

Worked with Oracle partner Live support and diligently complete all task

Researched ,claimed and rapidly resolved client conflicts to prevent loss of business sales.

SFDC Tools Responsible for vetting and gaining accurate information from Sales and rejecting requests that are missing required information

• activity tracking, action item creation, and forecasting; utilizes Workday for time tracking

• Respond quickly and accurately to direct requests

• Communicate effectively with internal team, Sales, Delivery, and Operations teams

Identify worldwide parent company-Membership

❼Payment follow-up, Track -Po, wire transfer and credit card for book membership ❼Credit hold partner and Compliance hold partner payment follow up

❼Complete daily, weekly and monthly report

❼Ensure service level agreements are met in competency center.

❼End-to-end ownership of Payment, Support and Contract processes

❼Understand inter-dependencies of the processes and systems

❼Analysis of program elements & reporting to identify & communicate trends, issues & areas of ongoing improvement

Leading Most valued customer team HP❼Hewlett-Packard

❼Verify SKU code, Check price in HP portal and andverify documents, investigate the problem occurs transaction issue, retrieve tickets from client customized data tool.

❼Upload correct documents which are required any critical case.

❼Monthly operation processing all critical case resolve it systematic way.

- Handling global reseller partner query through email, resolve issues on real time basis

-Contract Memorandum of understanding and rebate approval sheet generate for reseller partner and audit authentic partner rebate submission.

-Verify authentic seal and signature, email id, contract dates, renew date of various Reseller and end- user customer, proper document.

-Validate old contracts and send approval report to country manager.

-Clarification for each transaction detail communication to business unit and internal verification team.

-Ad-hoc report presentation as per client request.

-Vendor management -3rdparty management of product delivery

❼Sales operation, pre sales operation, customer support ,service delivery

❼India government Project

❼Listing various ratting hotel- pan India in Indian railway tourism site -http://www.irctctourism.com/

❼Follow Up on getting IRCTC contract forms filled up from Clients that have signed up

❼Support for South pacific /Australia, New Zealand hotel client (credential agoda and expedia )

❼ Follow up on pending contract formalities/ forms after a client signs up, to support Direct Sales managers.

❼Reports on Documents progress audit, verify signature and contract date

❼Generate various reports as per business demand

❼Maintains operations by following policies and procedures

❼ Working for Malaysian tourism contracts between hotels

🡪Research on functional business various level of Organization.

🡪Fix the meeting with corporate client and show them presentation about KVQA ISO certification profile

🡪Engaging with bloggers, Email to specific client across Bangalore and Hyderabad.

🡪Verification the legal document of client and giving quotation regarding ISO Certification process Legal advice for ISO certification verification process.

🡪Monitoring desire quality document review.

🡪Analyzing organization for ISO certification.