Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
ProjectManager
SAMEER M. TORNE

SAMEER M. TORNE

Mumbai

Summary

More than 12 years of experience in IT industry (Payment Switch & Fraud Risk). Currently working as Project Manager– New Projects & Production support on SAS Tools and Applications. Expertise in System Integration & Online Transaction Processing. Objective: Seek a position in the industry that’s highly self-motivated and goal-oriented to utilize my skills and abilities with an innovative approach that offers personal growth.

Overview

17
17
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Project Manager

DXC Technologies Pvt Ltd
Mumbai
10.2021 - Current
  • System Integration / Development

FRMS SAS
10.2021 - Current
  • Integration of Online channels like Debit card, credit card, Aadhar Enabled Transaction, Payment gateway in SAS FRM
  • Finalization of requirement for New Projects
  • Solutioning Interface designs for New Developments in Online channels as per Client’s requirement
  • Documentation of Business Review Document & Integration documents
  • Leading Development Team for Online / Offline channels Integration
  • Leading Support Team for SAS FRM
  • Handling Daily activities for Production Support / Queries & Issues
  • Working as Team player in Data Analytics
  • Contribution in Solution & development part for Implementing Fraud Risk Model

Fidelis
01.2021 - 10.2021
  • 2021
  • Application : SAS
  • Environment : FRMS SAS
  • Summary : SAS ESP DEVELOPMENT / SAS SFM

Sr Software Executive L3 / Project Manager

DXC Technologies Pvt Ltd, Fidelis Services Pvt Ltd / Genex Services Pvt Ltd
10.2019 - 12.2020

Sr Software Executive

DXC Technologies Pvt Ltd, Vendor : Genex Services Pvt Ltd
10.2018 - 09.2019
  • SAS
  • Environment : FRMS SAS
  • Summary : SAS ESP

Sr Software Executive

DXC Technologies Pvt Ltd, SWITCH, TANDEM
06.2017 - 09.2018
  • GGS
  • Summary : Responsible for Day-to-Day Activity of Production Support, OTS & Prod Issues of Bank of Baroda

Team Leader & Project coordinator

HP India Sales Pvt Ltd / DXC Technologies Pvt Ltd
02.2015 - 05.2017
  • Responsible for Day-to-Day Activity of Production Support, OTS & Prod Issues of Bank of Baroda

Team Leader

SAGGEZZA INC, Bank of Baroda Data Centre
07.2014 - 02.2015
  • Responsible for Day-to-Day Activity of Production Support & Issues of Bank of Baroda
  • Job Profile: 1
  • Leading base24 ots & production support team
  • 2
  • Managing for old production issues and newly implimented projects issues in base24
  • 3
  • Analysis on cpu utilization of system and providing possible solutions
  • 4
  • Analysis of atm & pos technical and business decline transactions and steps to reduce the same
  • 5
  • Disk Analysis and Load Sharing
  • 6
  • Performed System Analysis and Database Maintenance
  • 7
  • Providing Technical and Software assistance to the ATM machines Engineers
  • 8
  • Analysis decline transactions Bins for Visa, Master & Plus cards
  • 9
  • Using Enform queries to provide different reports to Bank
  • 10
  • Defect Reporting and tracking till closure
  • 11
  • Disk Analysis and Load Sharing
  • 12
  • Performed System Analysis and Database Maintenance
  • 13
  • Defect Reporting and tracking till closure
  • 14
  • Production defect description, coordination with Development team
  • 15
  • Follow-up to the Bank Branches regarding Errors and Issues related to Production support and newly implemented projects
  • 16
  • Tracking & Troubleshooting of various defects in GGS
  • 17
  • Fine tuning of total BASE24 system to distribute load balancing and minimise any abnormalites in system.

Sr. Technical Associate

NELITO SYSTEMS (P) LTD, SWITCH
Baroda
05.2013 - 07.2014
  • Responsible for Day-to-Day Activity of Production Support & Issues of Bank of Baroda
  • Job Profile: 1
  • Managing for old production issues and newly implemented projects issues in base24
  • 2
  • Analysis on CPU utilization of system and providing possible solutions
  • 3
  • Analysis of ATM & pos technical and business decline transactions steps to reduce the same
  • 4
  • Disk Analysis and Load Sharing
  • 5
  • Performed System Analysis and Database Maintenance
  • 6
  • Providing Technical and Software assistance to the ATM machines Engineers
  • 7
  • Analysis decline transactions Bins for Visa, Master & Plus cards
  • 8
  • Using Enform queries to provide different reports to Bank
  • 9
  • Defect Reporting and tracking till closure
  • 10
  • Disk Analysis and Load Sharing
  • 11
  • Performed System Analysis and Database Maintenance.

Associate

FINANCIAL SOFTWARE & SYSTEMS (P) LTD, OTS, SWITCH
Vikhroli, Mumbai
11.2009 - 12.2012
  • TANDEM, ORACLE DATABASE, GGS
  • Summary : Working in State Bank of India ATM switch centre on behalf of the Financial Software & Systems Pvt Ltd
  • Currently playing key role in SBI SWITCH CENTRE (India’s largest ATM Network) as a Production Support for HP Non-stop Tandem Server System, BASE-24 (SWITCH), Database and also various switch activities at their ATM switch office at Belapur Navi Mumbai
  • The ATM switch used here is BASE-24 worlds most powerfull switch a product of ACI (USA) and the SERVER here used is HP NONSTOP TANDEM SERVER SYSTEM G09.3.1 version, FSS' range of end-to-end solutions span ATM / POS switching, internet, mobile, commerce gateway, electronic bill payment & presentment (EBPP), anywhere banking, and card processing & management systems
  • Founded in 1991, FSS is a pioneer in the payments industry in India
  • The
  • Company, headquartered in Chennai, has established itself as the market leader providing software for payments processing in India and Overseas
  • The Carlyle Group, a leading global private equity investment firm headquartered in the US is a growth partner
  • FSS leverages its tremendous domain knowledge in electronic payment transactions across various touch points, through highly skilled software development and implementation resources, enduring partnerships with global technology leaders, and a world-class IT infrastructure
  • Today FSS offers its products and services to banks, software vendors and other customers in the payments industry worldwide
  • Job Profile:
  • We are responsible for managing database for various switch activities
  • Handled important functions such as : Tandem & BASE24
  • Disk Analysis and Load Sharing
  • Performed System Analysis and Database Maintenance
  • Providing Technical and Software assistance to the ATM machines
  • Checking the link of ATMs (TCS,) Lease line & V-sat
  • Giving online support to FLM & SLM Engineer
  • Base24 ATM configuration & Analysis
  • Monitoring decline transactions Bins for Visa, Master & Plus cards on Prognosis & ESQ dashboard
  • Monitoring, Escalation & Resolution of various process like BICI, NFS, VISA, MDS, PLUS, ISSUING & ACQUIRING
  • Monitoring of proper transaction flow for ATM on BASE24
  • Monitoring of SAF count & forcefully posting of the same if not cleared
  • Migration of ATMS
  • Configuring ATM IPs, Switch IPs, ports and providing Downloads to ATM
  • Providing warmboot to DH & AUTH process
  • Using of Enform Application
  • Monitoring Stations and various Processes using Tandem
  • Using Enform to solve different queries given by the Bank
  • Working on oracle 10g (Toad), execute queries to retrieve data
  • Defect Reporting and tracking till closure
  • Providing various reports such as ATM UP & DOWN, ENDCASH, DISK to client
  • Taking Tandem backups(Daily, weekly & Monthly) in LTO on HP server
  • Production defect description, coordination with Development team
  • Follow-up to the Bank Branches regarding Errors and Issues related to ATM
  • Golden Gate Software
  • Monitoring of Online TLF, PBF Extractor & Replicator on Golden Gate Software & Sun Solaris respectively
  • Tracking & Troubleshooting of various defects in GGS
  • Executing PBF file refresh for SBI & Associate Banks on sun solaris server
  • Performing Table Truncation on GGS & Sun Solaris
  • Taking PBF backup in LTO on sun solaris
  • Debit Card Management System (DCMS)
  • Performing various functions such as Generating PINS & Card Embossa
  • Performing support functions such as hot/ de-hot, re-pin, linking/ de-linking of cards
  • Generating & refresh of CAF
  • Preparing files for VIP cards
  • Working on oracle 9.0g (Toad), execute queries to retrieve data as per requirement
  • Generating various reports using SQL such as users status report, hot/dehot files
  • Generating new logins, reset of existing & blocked logins on DCMS
  • Generating re-pins & caf file using SQL
  • Generating card MIS using SQL on Toad
  • Follow-up with various vendors on issues regarding card embossing & pin generation
  • Tracking & Troubleshooting of various defects in DCMS in co-ordination with DBA team
  • Taking DCMS backup on daily basis
  • Bank Reconciliation
  • Raising Chargeback & queries on other banks for representment or credit
  • Generating various reports like Internal Bank Reconciliation & ATM Cash Reconciliation
  • Uploading various data like BROS, SWOS, TLF, PTL, Finnacle files,
  • Core data, Foreign ATM Transactions files in ATMWEB
  • Retrieving various data from Oracle Toad using SQL queries as and when required by Bank.

s Banking Services (P) Ltd
Mumbai
03.2007 - 11.2009
  • Ops Executive – Credit Card, Team : Credit Card – Post Issuance

Customer Service Representative

LIFESTYLE INTERNATIONAL (P) LTD, R
Mumbai
03.2006 - 08.2006
  • Promoting Loyalty Cards Programme of the Organisation
  • Acquiring customers into Loyalty Programme
  • Selling of Loyalty cards & Vouchers
  • Handling various Promotions & Demonstrations regarding Loyalty Programme
  • Handling the total process of Loyalty card desk
  • Maintaining MIS on daily & monthly basis reporting to seniors
  • Achivements :
  • Awarded as the “Best TIC Desk Award“ for Loyalty Card in the month of June 2006 for contributing the Mulund Lifestyle the best TIC across India.

CTL
  • Handling the Reversals of charges of credit card operations post issuance
  • Interest calculation & reversal of financial charges on Disputed & Cash back Transaction
  • Handling the activity of reinstated and graded cards
  • Reconciliation of Income Reversal on card a/c
  • Looking after Cancellation of Cards
  • Handling the activity of Renewal Policy
  • Looking after the charges related to Collection cases
  • Uploading memo files, debit/credit balance transfer files, Promotional offers & Income
  • Reversal SMS files
  • Processing Reward Points Transfer
  • Handling customer Correspondence related to financial quieries
  • Controlling the process of active as well as cancelled cards
  • Preparing MIS on daily basis as well as monthly, reporting to seniors.

Education

MBA -

United Business Institute, com Sydenham College

undefined

01.2004 - 01.2005

H.S.C - undefined

Sydenham College
01.2001 - 01.2002

S.S.C - undefined

SNGSH School Chembur, Maharashtra Board
01.1998 - 01.1999

Skills

Operating SystemsLinux, Windowsundefined

Accomplishments

  • Training in BASE24 & Tandem from FSS
  • Training in BASE24 EPS from FSS
  • Certificate in “CUSTOMER SERVICE CHAMPIONS” workshop in Lifestyle Intl
  • Certificate in “Computer Assembling Workshop“ at Jetking
  • Attended “Annual Training Camp“ and “National Integration Camp“ in NCC at College.

Timeline

Project Manager

DXC Technologies Pvt Ltd
10.2021 - Current

FRMS SAS
10.2021 - Current

Fidelis
01.2021 - 10.2021

Sr Software Executive L3 / Project Manager

DXC Technologies Pvt Ltd, Fidelis Services Pvt Ltd / Genex Services Pvt Ltd
10.2019 - 12.2020

Sr Software Executive

DXC Technologies Pvt Ltd, Vendor : Genex Services Pvt Ltd
10.2018 - 09.2019

Sr Software Executive

DXC Technologies Pvt Ltd, SWITCH, TANDEM
06.2017 - 09.2018

Team Leader & Project coordinator

HP India Sales Pvt Ltd / DXC Technologies Pvt Ltd
02.2015 - 05.2017

Team Leader

SAGGEZZA INC, Bank of Baroda Data Centre
07.2014 - 02.2015

Sr. Technical Associate

NELITO SYSTEMS (P) LTD, SWITCH
05.2013 - 07.2014

Associate

FINANCIAL SOFTWARE & SYSTEMS (P) LTD, OTS, SWITCH
11.2009 - 12.2012

s Banking Services (P) Ltd
03.2007 - 11.2009

Customer Service Representative

LIFESTYLE INTERNATIONAL (P) LTD, R
03.2006 - 08.2006

undefined

01.2004 - 01.2005

H.S.C - undefined

Sydenham College
01.2001 - 01.2002

S.S.C - undefined

SNGSH School Chembur, Maharashtra Board
01.1998 - 01.1999

CTL

MBA -

United Business Institute, com Sydenham College

Similar Profiles

CREATE PROFILE
SAMEER M. TORNE