Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
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Sameer Manattu Thazham

Sameer Manattu Thazham

MBA
Chennai

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure Top-level Manager position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience
2
2
years of post-secondary education
1
1
Certification
4
4
Languages

Work History

Deputy Showroom Head

Malabar Gold and Diamonds
Chennai
01.2021 - Current
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Prepared annual budgets with controls to prevent overages.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Maintained professional, organized and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Delivered feedback to decision-makers regarding employee performance and training needs.

Executive Manager

Silk Gate LLC
Muscat
01.2019 - 01.2021
  • Scheduled meetings with supervisors to identify business obstacles, establish financial goals and tailor products to individual markets.
  • Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
  • Improved brand awareness by monitoring marketing campaigns and fostering membership acquisitions and business development.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Identified trends in customer marketplaces to develop valuable solutions.
  • Built and deepened relationships with internal and external personnel to enhance client retention and growth plans.

Deputy Showroom Head

Malabar Gold and Diamonds
Chennai
12.2012 - 12.2018
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Prepared annual budgets with controls to prevent overages.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.

Education

MBA - Finance, Human Resource

University of Sunderland
London
12.2010 - 06.2012

Skills

    Staff Management

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Software

Microsoft AX

Microsoft Excel

Microsoft Dynamix

Certification

Gemological Institute of America (GIA)

Timeline

Deputy Showroom Head

Malabar Gold and Diamonds
01.2021 - Current

Executive Manager

Silk Gate LLC
01.2019 - 01.2021

Gemological Institute of America (GIA)

03-2014

Deputy Showroom Head

Malabar Gold and Diamonds
12.2012 - 12.2018

MBA - Finance, Human Resource

University of Sunderland
12.2010 - 06.2012

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Sameer Manattu ThazhamMBA