Content Designing
Sameer Siddiqui
Certified Training Specialist
Abu Dhabi
Summary
Enthusiastic training professional successful at developing training plans and supplementary materials to help the organization maximizing employee performance, team productivity and quality assurance . Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
4
4
Certifications
4
4
Languages
Work History
Corporate Trainer
Aye Finance
Gurgaon
02.2021 - 08.2021
- L&D: Handled a team of 10 trainers placed across the country and worked primarily on learning and development of the retail team with respect to sales, service, functional programs, HR policies, product & process along with resolving HR grievance calls
- Collected information about company objectives and employee deficiencies in order to assess training needs.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Designed and delivered training program as per the TNIs, handled critical corporate projects including training of first-time managers, benchmarking WRT appraisals, incentives, and bonus structure within 16 non-banking firms and banks
- Maintained records on attendance and participation.
- Learning Management System: Launched and managed a new E-Learning platform i.e., Chapter Vitamins
- Designed online modules in the form of slides, videos and audios to engage the audience
- Designed and uploaded weekly assessments with respect to product, process and code of conduct guidelines
- Content Designing: Designed and developed story telling learning content for onboarding, refreshers, product and process, leadership workshops and all the corporate sessions according to the ADDIE (Analyse, Design Develop,
- Implement & Evaluate) model
- Utilized the tools like poster maker, capcut (video editing tool), Newsmaker (news strip designing tool) to create interesting learning content
Regional Training Manager
IIFL Finance Pvt. Ltd
Gurgaon
10.2018 - 01.2021
- L&D: Handled L&D of North & East Zone
- Driven & conducted classroom & virtual sessions based on TNIs for more than 4000 retail employees
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Designed and developed training programs to enhance the skills of the branch staff, territory managers and leaders Handled content curation & maintenance of
- AI-based E-learning platform
- Delivered training sessions to improve the sales pitch, build needs, demonstration of the product (FAB), negotiation, doubt elimination, closing etc.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Delivered new employee onboarding, training and orientation sessions onsite as well as online
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Managed all exempt employee coaching, training and performance improvement actions.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
- Applied adult learning and performance expertise to assess behavioral issues impacting work performance.
- Organized and edited training manuals, multimedia visual aids and other educational materials.
- Directed training programs and development paths for managers and supervisors.
Senior Training Manager
DB Corp Pvt. Ltd
Indore
01.2017 - 09.2018
- L&D: Handled L&D of MPCG & Maharashtra
- Conducted orientation sessions and organized on-the-job training for new hires.
- Developed surveys to identify training needs based on projected production processes and changes.
- Conducted classroom sessions based on TNIs for more than 350 retail employees based on SWOT & RCA
- Designed and implemented learning paths for different designations
- Prepared IDPs for each sales individual with SMART goals and executed training programs with constructive feedback to help them improve further
- Delivered session on performance management to improve the on-job performance
- Content Design: Designed all the training programs as per the ADDIE model and delivered the sessions single-handedly across MPCG & Maharashtra
- Organized and edited training manuals, multimedia visual aids and other educational materials.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Trained staff during demonstrations, meetings, conferences and workshops.
- Created in-depth training manual for all employees.
- Conducted training courses and prepared videos for long-term use.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
Assistant Training Manager
Home Credit Finance Ltd
Indore
10.2015 - 01.2017
- L&D: Handled L&D of MPCG & Jharkhand
- Handled a team of 7 retail trainers across the region and maintained the error% below the benchmark
- Driven inductions refreshers and on the job training across the region
- Selected and assigned instructors to conduct specific training programs.
- Managed new employee orientation training process for more than 2000 employees each year.
- Delivered leadership training on a regular basis in order to develop the leaders WRT team handling, situational leadership, time management etc
- Learning Management System: Handled the oracle-based learning portal
- Designed and driven mandatory learning courses as a part of performance improvement program of the category B & C employees on a weekly basis
- Content Designing: Designed and delivered the content for all the corporate training sessions including, leadership development, organizational development, change management and performance management for the online and offline retails learners
- Designed a story telling content for the new joiners to make the sessions more interesting.
- Implemented new learning strategies depending upon employees' skill levels.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Researched and obtained relevant course materials to achieve training objectives.
Senior Executive
Vodafone Spacetel Ltd
Bhopal
10.2008 - 05.2015
- L&D: Handled learning and development for the retail team of MPCG
- Conducted induction & refresher sessions for the retail team & CC executives based on the TNIs
- Conducted on-floor training for AIGES & FSL WRT sales & product/process
- Utilised the concept of storytelling in the 21-days long training sessions to make the sessions interesting for the new joiners
- Handled the performance management of the new joiners from 0 to 30, 60 & 90 days after joining
- Helped the sales team in achieving their month-on- month prepaid, postpaid and internet targets by delivering on-floor training and trained them the right way to pitch the product.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Managed inventory control, cash control and store opening and closing procedures.
- Introduced new methods, practices and systems to reduce turnaround time.
- Rotated merchandise and displays to feature new products and promotions.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
MBA - HR & Industrial Relations
ICFAI Tripura
Tripura 01.2018 - 01.2020
B.E - Information Technology
RKDF Institute of Science & Technology
01.2001 - 01.2006
Higher Secondary (PCM) -
MP Board of Secondary Education
01.2000 - 01.2001
Diploma - Modern Applied Psychology
Udemy
Online 04.2022 - Current
Skills
Flexibilityundefined
Accomplishments
- Designed a 6-month blended learning, performance-based curriculum for inside sales teams.
- Trained over 5000 employees in order to improve the their business productivity.
- Rewarded for meeting Month-on-month training certification target
- Rewarded for selling maximum number of data packs every month
- Rewarded for launching new tool to reduce the turn around time of sim replacement process
- Rewarded for launching and penetrating new LMS platform
- Rewarded for being a member of research and development team while launching new products
Certification
Certified Online Facilitator- Advanced Level, SHRM
Interests
Crosswords and riddles
Cricket
Music
Automobiles
Technology
Visa Status
On Abu Dhabi residence visa with a validity of 3 years
Driving License
UAE driving license issued by the Govt. of Abu Dhabi with a validity of 2 years
Timeline
Diploma - Modern Applied Psychology
Udemy
04.2022 - Current
Certified Instructional Designer- ADDIE, Udemy
06-2021
Corporate Trainer
Aye Finance
02.2021 - 08.2021
Certified on Advanced Excel, ZENOXX
11-2020
Certified Online Facilitator- Advanced Level, SHRM
06-2020
Regional Training Manager
IIFL Finance Pvt. Ltd
10.2018 - 01.2021
MBA - HR & Industrial Relations
ICFAI Tripura
01.2018 - 01.2020
Senior Training Manager
DB Corp Pvt. Ltd
01.2017 - 09.2018
Assistant Training Manager
Home Credit Finance Ltd
10.2015 - 01.2017
Certified Sales Trainer, Dale Carnegie
07-2013
Senior Executive
Vodafone Spacetel Ltd
10.2008 - 05.2015
B.E - Information Technology
RKDF Institute of Science & Technology
01.2001 - 01.2006
Higher Secondary (PCM) -
MP Board of Secondary Education
01.2000 - 01.2001
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