SAMIA USMANI
Johri Farm
Summary
Resourceful Front Desk Officer known for high productivity and efficient task completion. Skilled in customer service, conflict resolution, and administrative support. Excel in communication, problem-solving, and adaptability to ensure smooth front desk operations and positive guest experiences.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Sr. Front Desk Officer
Karam Safety Private Limited
Noida
08.2022 - Current
- Greet guests as soon as they arrive at the office and direct visitor to concern person
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Receive, sort and distribute daily mail/deliveries
- Maintain office security through portal
- Courier Management through portal
- Meeting room management through portal
- Perform other clerical receptionist duties such as filing (inward and outward gatepass, POD, MIS of courier)
- Attendance making
- Prepare Minutes of meeting
- Assets management and maintain sheet after physical verification of assets
- Maitain other reports like 6s report, Utility folder and Monthly checklist report
- Created daily reports detailing guest activity, occupancy levels and any issues that arose during shift.
Front Desk Officer cum Admin
Hydrise Foods Private Limited
Noida
01.2020 - 08.2022
- Greet guests as soon as they arrive at the office and direct visitor to concern person
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Receive, sort and distribute daily mail/deliveries
- Courier Management
- Meeting room management through portal
- Attendance making
- Office Expenses
Front Office Executive
Wizworks
Noida
12.2019 - 01.2020
- Greet guests as soon as they arrive at the office and direct visitor to concern person
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material
- Receive, sort and distribute daily mail/deliveries
- Courier Management
- Meeting room management through portal
- Office Expenses
Education
Bachelor of Commerce Hons -
Sri Aurobindo College
03.2019 - 07.2022
Master Diploma - Interior and Architectural Design
AIID DESIGN & MANAGEMENT PVT LTD
03.2017 - 04.2019
12th -
AYESHA TARIN MODERN PUBLIC SCHOOL
10th -
AYESHA TARIN MODERN PUBLIC SCHOOL
Skills
- Multitasking and prioritizing
- Dependability
- Problem-solving
- Ability to work under pressure
- Attention to detail
- AutoCad
- 2Ds MAX
- Photoshop
- Guest services
- Microsoft office
- Reception expertise
Languages
- English, Fluent
- Hindi, Fluent
Languages
English
Advanced
C1
Hindi
Advanced
C1
Timeline
Sr. Front Desk Officer
Karam Safety Private Limited
08.2022 - Current
Front Desk Officer cum Admin
Hydrise Foods Private Limited
01.2020 - 08.2022
Front Office Executive
Wizworks
12.2019 - 01.2020
Bachelor of Commerce Hons -
Sri Aurobindo College
03.2019 - 07.2022
Master Diploma - Interior and Architectural Design
AIID DESIGN & MANAGEMENT PVT LTD
03.2017 - 04.2019
12th -
AYESHA TARIN MODERN PUBLIC SCHOOL
10th -
AYESHA TARIN MODERN PUBLIC SCHOOL