Samiksha Ardu
Mumbai
Summary
PMP certified Project & Program Manager with 5+ years of experience delivering technology and systems initiatives end-to-end. Expertise in project lifecycle management, budget & resource planning, risk mitigation, and stakeholder engagement. Proven success improving delivery speed, reducing costs, and enhancing customer satisfaction through structured project execution and Agile methodologies.
Overview
6
6
years of professional experience
2
2
Certification
Work History
Program Manager
Onclusive
Mumbai
04.2024 - Current
- Led end-to-end project delivery, ensuring compliance with scope, quality, cost, and timelines to meet project objectives
- Improved delivery speed 15% using Agile frameworks
- Implemented tracking systems improving completion timelines 30%
- Reduced project costs 12% through strategic resource allocation
- Coordinated cross-functional teams for systems integration and product improvements, enhancing collaboration and communication
- Facilitated stakeholder meetings to gather requirements and provide updates, aligning project goals with stakeholder expectations.
Junior Program Manager
Critical Mention (Onclusive)
Mumbai
12.2022 - 03.2024
- Elevated productivity by 20% through effective prioritization and communication
- Improved on-time delivery by 20% through enhanced milestone tracking
- Strengthened collaboration through cross-functional alignment sessions
QA Engineer
Critical Mention (Onclusive)
Mumbai
07.2021 - 11.2022
- Led regression and UAT to ensure system reliability and alignment with requirements
- Reduced pre- & post-release defects 30% through early issue detection
- Developed and executed test plans for software applications at Critical Mention.
- Collaborated with developers to identify and resolve defects in products.
Junior Systems Engineer
Critical Mention
Mumbai
06.2020 - 06.2021
- Collaborated with stakeholders to identify and implement functional enhancements
- Collaborated with team members to troubleshoot system issues promptly.
- Executed test cases and tracked defects to ensure system quality
Education
MBA - IT & Systems Management
NMIMS
Bachelor of Engineering -
University of Mumbai
Skills
- Project lifecycle delivery
- Risk management
- Change management
- Resource planning
- Gantt scheduling
- Agile methodologies
- Scrum framework
- Kanban system
- Hybrid project management
- JIRA software
- Excel reporting
- Sprint planning
- Cross-functional coordination
- Stakeholder communication
- Process optimization
- UAT oversight
Certification
• Project Management Professional (PMP), pmi.org
• Professional Scrum Master I (PSM I), Scrum.org
• Professional Scrum Master I (PSM I), Scrum.org
Timeline
Program Manager
Onclusive
04.2024 - Current
Junior Program Manager
Critical Mention (Onclusive)
12.2022 - 03.2024
QA Engineer
Critical Mention (Onclusive)
07.2021 - 11.2022
Junior Systems Engineer
Critical Mention
06.2020 - 06.2021
MBA - IT & Systems Management
NMIMS
Bachelor of Engineering -
University of Mumbai