SAMIKSHA JADHAV
Bhayander
Summary
Skilled CRM Executive with significant experience in managing customer relationships and enhancing client satisfaction. Proficient at implementing CRM strategies, conducting market research, and analyzing customer behavior to improve service delivery. Demonstrated ability to work collaboratively with teams while delivering improvements in customer engagement and retention rates. Strong communication skills and a strategic thinker with a knack for problem-solving and data analysis.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dimension The Tiles Hub Company
Dispatch logistics Manager
Mumbai
06.2024 - Current
- Experience of the Company over the 6
Month, Main Role of company My work in this company is like this, taking parties order, follow with clients or new orders, looking after dispatch , deliveries and vehicleAnd taking their ,follow up with them, keeping it updated, coordinating with the party myself.
CRM Executive
Ruloans Distribution Private Limited
01.2022 - 07.2023
- Customer service
- Handling support system
- Assigning a lead
- Leads creation
- Maintaing MIS
- Create pivot table
Recruitment
Hyring Staffing Co.
01.2018 - 01.2019
Sales Executive
Exide Life Insurance
01.2017 - 01.2018
Education
T.Y.Bcom -
Mumbai University
01.2021
HSC -
Maharashtra Board
01.2014
SSC -
Maharashtra Board
01.2012
Skills
- Active listening
- Creativeness
- Task Management
- Decision Making
Certification
- MSCIT
- Tally basic knowledge
Languages
- Marathi
- English
- Hindi
Typingspeed
30 WPM
Activities
- Dancing
- Singing
- Books reading
Timeline
Dimension The Tiles Hub Company
Dispatch logistics Manager
06.2024 - Current
CRM Executive
Ruloans Distribution Private Limited
01.2022 - 07.2023
Recruitment
Hyring Staffing Co.
01.2018 - 01.2019
Sales Executive
Exide Life Insurance
01.2017 - 01.2018
T.Y.Bcom -
Mumbai University
HSC -
Maharashtra Board
SSC -
Maharashtra Board
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