Samiksha Manoj
Thane
Summary
Proven expertise in Master Data Management with THERMO FISHER INDIA PVT. LTD., adept at SAP and customer service, enhancing database accuracy and efficiency. Demonstrated ability in team collaboration and problem-solving, significantly improving operational workflows.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Service Operations (Master Data Management)
THERMO FISHER INDIA PVT. LTD.
Mumbai
08.2017 - 01.2024
- Creating and updating equipment’s database in SAP
- Invoices for equipment were extracted from Innoware and uploaded to SAP for bulk orders
- Creating customer master on SharePoint
- Working on tickets in Zoho Desk
- Updating ISM reports and accurate warranty period in equipment
- Booking extended warranty contracts for PAN India
- Creating or updating FSE codes in SAP
- Maintaining all shipping documents against the order in the PO tracker
- Publishing database reports from Power BI and circulating them with the management team for weekly review
- I assisted the call center team with logging installation cases in the ISM system
Senior Analyst
ADVANCED MICRONIC DEVICES LTD.
Mumbai
06.2016 - 05.2017
- Testing of finished products of medical equipment’s
- Participating in R&D activities
- Seeks continuous improvement
- Hard Working
- Strong Analytical Skills
- Accurate and Precise
Lab Chemist
EXOVA MSPL
Mumbai
01.2016 - 06.2016
- Chemical Analysis of water samples on UV-Visible Spectrophotometer & ICP
- Participating in R&D activities
- Determination of BOD, COD, DO & Radioactivity of treated water samples
- Determination of Hardness, Alkalinity & Chloride of water samples by Titration
- Handling customer queries regarding reports of samples
Trainee Analyst
GEOCHEM LABORATORIES(R)PVT. LTD.
Mumbai
12.2014 - 07.2015
- Analyzing pharmaceutical samples on the HPLC instrument.
- Testing pH, friability, hardness, viscosity, and bulk density of various samples.
- Calibration of Analytical Balance and HPLC.
- Preparing quality reports of analyzed samples.
- Outlook, Zoho Desk, ISM.
- Effective Communication.
Education
Master of Science - Organic Chemistry
University of Mumbai
01.2016
Bachelor of Science - Chemistry
D.G. Ruparel College, Mumbai
01-2012
Skills
- Customer Query Handling
- MS office
- Problem-solving
- Effective Communication
- Teamwork and collaboration
- Data entry
- Team building
- Organization and time management
Certification
MS Excel, IRA Edu-tech
Date:-
Place :- Mumbai
AREA OF EXPERTISE
- Billing (AMC Renewal & PO)
- Sales Coordination
- MIS Executive
- Order Management (Quotation, Contract & Equipment Master)
HOBBIES & INTEREST
- Listening to music
- Cooking
PERSONAL INFORMATION
- Date of Birth: 03/01/1991
- Marital Status: Married
- Gender: Female
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Service Operations (Master Data Management)
THERMO FISHER INDIA PVT. LTD.
08.2017 - 01.2024
Senior Analyst
ADVANCED MICRONIC DEVICES LTD.
06.2016 - 05.2017
Lab Chemist
EXOVA MSPL
01.2016 - 06.2016
Trainee Analyst
GEOCHEM LABORATORIES(R)PVT. LTD.
12.2014 - 07.2015
Master of Science - Organic Chemistry
University of Mumbai
Bachelor of Science - Chemistry
D.G. Ruparel College, Mumbai
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