Qualified Senior Manager with 13 + years in Data Analytics, BI & Data Visualization, Data Quality, Project Management in Retail, Telecom, BFSI domains. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work History
Senior Manager Data Analytics
CAPCO TECHNOLOGIES PVT LTD
08.2022 - 09.2023
Evaluated hiring, firing, and promotions requests.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Executed appropriate staffing and budgetary plans to align with business forecasts.
Direct, coach, and instruct staff assigned to an engagement.
Quickly develop a strong understanding of business model, including products, services, and organizational units.
Lead a 20+ teams of managers, developers & business analysts.
Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Senior Data Analyst
CAPGEMINI TECHNOLOGIES SERVICES PVT LTD
01.2015 - 01.2022
Executed overall data integration, cleansing, manipulation, aggregation, data model designing and process improvement for reporting and visualization within credit risk analytics platform from application (origination) facility file to decision file and account performance in SQL, VBA, SAS and Python.
Streamlines excel base reporting to advanced data visualization applications like Power BI and Excel within more insightful and storytelling KPI dashboards. Overall business impact 30%-man hours reduced.
Development and automation projects for all portfolio level account management processes for SME. Including future state automation of manual account processes.
Prepare MIS on Portfolio performance over default vs non-default and default account movement from account receivable/account payable by each delinquency buckets. Prepare strategic regular reporting on loan portfolios balance control ratio to map the collection strategy and capacity planning.
Developing strategy to avoid delinquency rate and profiling base into default collection capacity planning.
Develop strategy on delinquent customers from cured vs improved vs un-cured rate and identify the opportunity to bring delinquent to cured form based on multi-collinearitycheck from both internal and external source of information variables.
Develop collection capacity planning from customer risk segmentation to optimize channels performance for contact strategy.
Working to create a robust rule-driven platform to mitigate/eliminate the money laundering/fraud or other illegal financial transactions. Focusing on eliminating frauds by analyzing historical trends. Building statistical models for fraud capture across countries & products
Data Analyst
ACCENTURE SERVICES PVT LTD
01.2010 - 01.2013
Develop complex data model designing in SQL & SAS for connecting customer analytics support through the journey from origination to current usage analysis
Prepare Data Model from recharge dump to call data records and customer information. Track the customer behaviors over time in terms of recharge and usage
Segment customer behaviors into Bonafied, Power, Power Voice, Power Data and Casual groups based on both voice and data usage over time
Design performance tracking on customer migration from one segment to another segment and prepare cross sell analysis to retain, engage and increase customer usage behavior
Improve customer experience by identifying products which are most relevant to customer
To identify profitable customers based on their purchase history to develop suitable marketing strategies to reward them appropriately and at the same time increase their wallet share
To develop loyalty campaigns to improve the customer profitability of non-loyal but high-potential customers
Identify churn and retention root cause analysis and take preventive recommendation to the business
Test Analyst
IBM PVT LTD (THROUGH CONSULTANCIES)
01.2008 - 01.2009
QA Consultant
ZIPPY INFOTEK PVT LTD
01.2006 - 01.2008
Trainee
NATIONAL AEROSPACE LABORTAORIES
01.2005 - 01.2006
Education
Master's degree in Computer Application - Computer Science
BIJU PATTNAIK University
ROURKELA
07.2002 - 07.2005
Bachelor's degree in commerce - Accounting
Sambalpur University
ROURKELA
06.1996 - 07.2000
Associate of Science -
Ispat School
Rourkela
06.1994 - 07.1996
High School Diploma -
Ispat School
Rourkela
07.1993 - 07.1994
Skills
SASundefined
Certification
Certified Scrum Master (Scrum Alliance Badge)
Job Experience
Direct, coach, and instruct staff assigned to an engagement.
Quickly develop a strong understanding of business model, including products, services, and organizational units
Influence and gain buy-in from the Senior Leadership team of the various businesses by communicating program requirements and value proposition to gain the support needed to implement the program across the Division.
Lead a 40+ teams of managers, developers & business analysts.
Actively contribute to resource planning, resource management and staff engagement to ensure that we have competent and sufficient engagement resources, with relevant skill sets to meet each audit and our annual plan.
Interacting with technology group supporting the enhancement of the current residual risk model and automation of reporting and analysis.
Independently communicate and negotiate with internal.
Executed overall data integration, cleansing, manipulation, aggregation, data model designing and process improvement for reporting and visualization within credit risk analytics platform from application (origination) facility file to decision file and account performance in SQL, SAS, and Python.
Using automated tools to extract data from primary and secondary sources.
Removing corrupted data and fixing coding errors and related problems.
Developing and maintaining databases, and data systems - reorganizing data in a readable format.
Performing analysis to assess the quality and meaning of data.
Filter Data by reviewing reports and performance indicators to identify and correct code problems.
Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets could be helpful for the diagnosis and prediction.
Assigning numerical value to essential business functions so that business performance can be assessed and compared over periods of time.
Analyzing local, national, and global trends that impact both the organization and the industry.
Preparing reports for the management stating trends, patterns, and predictions using relevant data.
Working with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
Timeline
Senior Manager Data Analytics
CAPCO TECHNOLOGIES PVT LTD
08.2022 - 09.2023
Senior Data Analyst
CAPGEMINI TECHNOLOGIES SERVICES PVT LTD
01.2015 - 01.2022
Data Analyst
ACCENTURE SERVICES PVT LTD
01.2010 - 01.2013
Test Analyst
IBM PVT LTD (THROUGH CONSULTANCIES)
01.2008 - 01.2009
QA Consultant
ZIPPY INFOTEK PVT LTD
01.2006 - 01.2008
Trainee
NATIONAL AEROSPACE LABORTAORIES
01.2005 - 01.2006
Master's degree in Computer Application - Computer Science
BIJU PATTNAIK University
07.2002 - 07.2005
Bachelor's degree in commerce - Accounting
Sambalpur University
06.1996 - 07.2000
Associate of Science -
Ispat School
06.1994 - 07.1996
High School Diploma -
Ispat School
07.1993 - 07.1994
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