Samir Kumar Rana
BUSINESS ENTREPRENEUR /DISTRIBUTER /HEALTH & WELLNESS COACH & 18YEARS HOSPATALITY INDUSTRY ( FOOD AD BEVERAGE , BANQUETS , BAR & COFFEE SHOP )
Bhubaneswar
Summary
Lead, motivate and develop the team to maximize profits/Drive customer focus through service standards/achieve targets/ensure customer satisfaction as a foremost concern. Prefer to work in an environment where discipline, attitude, commitment, team work and sense of ownership are a top priority-all put together to serve the guest with pride and smile. (IF WE TAKE CARE OF EACH OTHER WE WILL TAKE CARE OF OUR GUEST).
Professional with strong background in distribution, excelling in logistics management, inventory control, and supply chain coordination. Known for fostering teamwork, adapting to changing requirements, and consistently achieving targets. Skilled in problem-solving, communication, and maintaining high standards in fast-paced environment. Prepared to deliver impactful results through effective collaboration and strategic planning.
Overview
21
21
years of professional experience
Work History
FMCG DISTRIBUTER / HEALTH CARE DISTRIBUTER /Service Advisor
OWN BUSINESS / AWPL AYURVED
02.2019 - Current
- Managed distribution logistics to ensure timely delivery of Ayurvedic products.
- Developed relationships with suppliers to enhance product availability and consistency.
- Oversaw inventory management processes to minimize stock discrepancies and optimize storage efficiency.
- Trained and mentored new team members on operational best practices and safety protocols.
- Coordinated marketing initiatives to promote Ayurvedic products across various channels, enhancing brand visibility.
- Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
- Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
- Developed strong relationships with key accounts, leading to increased repeat business.
- Coordinated promotional events to showcase products and drive brand awareness.
- Participated in industry events, networking with potential clients and partners while representing the company professionally.
- Surpassed sales targets consistently through effective account management strategies.
- Advised retailers on merchandising best practices, enhancing product visibility within stores.
- Contributed to revenue growth by identifying new sales opportunities and closing deals successfully.
- Improved supply chain efficiency by optimizing logistics operations and reducing costs.
- Monitored competitive activities, adjusting strategies to maintain market leadership.
- Coordinated logistics for timely delivery of products, significantly reducing wait times for customers.
- Enhanced customer satisfaction by providing detailed product information and efficient order processing.
- Streamlined order processing with implementation of new software, reducing errors and improving efficiency.
- Implemented customer feedback system to identify product preferences, leading to more tailored inventory selection.
ASSESSOR NSDC
NSDC
03.2018 - 01.2020
- Developed assessment frameworks to evaluate skills aligned with industry standards.
- Conducted training sessions for assessors to enhance evaluation techniques and consistency.
- Collaborated with cross-functional teams to refine assessment processes and improve outcomes.
- Streamlined documentation procedures, ensuring compliance with regulatory requirements and best practices.
EVENT ORGANISER OWN BUSINESS
Own Business
08.2015 - 04.2018
- Coordinated logistics for diverse events, ensuring seamless execution and high client satisfaction.
- Managed vendor relationships to secure optimal services and negotiate contracts effectively.
- Developed event timelines and budgets, maintaining adherence to project milestones and financial constraints.
- Implemented marketing strategies to promote events, enhancing visibility and attendee engagement.
- Collaborated with clients to customize event experiences, aligning offerings with specific needs and expectations.
CAFE MANAGER CCD
CAFE COFFEE DAY AREA HEAD
05.2011 - 04.2016
- Oversaw daily operations, ensuring efficient service and customer satisfaction.
- Managed inventory levels, reducing waste through effective stock control practices.
- Trained and mentored staff on operational procedures and customer service standards.
- Developed marketing initiatives to increase foot traffic and boost sales revenue.
- Conducted performance evaluations, providing feedback to improve team effectiveness.
- Resolved customer complaints promptly, fostering a positive dining experience.
- Established partnerships with local suppliers, optimizing procurement processes for fresh ingredients.
Senior captain
Water stones hotel, club and spa
11.2008 - 03.2011
- As of looking after restaurant coffee shop, pool operation, and banquets, maintaining standards and guest relation.
- Rejoined the services from 9th April 2011 till 30th April 2012.
Team leader
Sahara star
03.2008 - 09.2008
- A STEAP AHEAD from 06th march 2008 to 28th September 2008.
GSA
Marriott executive apartment and renaissance hotel and convention centre
10.2005 - 02.2008
- From 24th October 2005 to 15th February 2008.
- Assisted management in developing operational strategies for improved guest satisfaction metrics.
Education
Bachelor course - Hotel management
Indo-American Hotel Management Academy
Andhra Pradesh01.2006
Intermediate - undefined
k.v.no-2 C B S C
Colaba, Mumbai01.2002
10th - undefined
k.v.no-2 C B S C
Colaba, Mumbai01.2000
Accomplishments
- Got a mail appreciation from Mrs. Anjali tendulkar for make their event Success.
- Appreciation from General Manager for handling big event in absence of Head of Department (waterstones history).
- Accomplishment of passport to success in level-2, 3, 4, and 5 at (Marriott executive apartment and renaissance hotel and convention centre).
- Certified as a best trainee of the month in August -2005 from the General Manager.
Interests
Painting, sketching, innovative new drinks, mocktail or cocktail with any recipe
Training Experience
I have completed my industrial training in Le MERIDIEN AHMEDABAD from 4th October 2004 to 3rd October 2005.
SIGNATURE
Date: ....26TH .... May 2026 Place: ORISSA
Timeline
FMCG DISTRIBUTER / HEALTH CARE DISTRIBUTER /Service Advisor
OWN BUSINESS / AWPL AYURVED
02.2019 - Current
ASSESSOR NSDC
NSDC
03.2018 - 01.2020
EVENT ORGANISER OWN BUSINESS
Own Business
08.2015 - 04.2018
CAFE MANAGER CCD
CAFE COFFEE DAY AREA HEAD
05.2011 - 04.2016
Senior captain
Water stones hotel, club and spa
11.2008 - 03.2011
Team leader
Sahara star
03.2008 - 09.2008
GSA
Marriott executive apartment and renaissance hotel and convention centre
10.2005 - 02.2008
10th - undefined
k.v.no-2 C B S C
Intermediate - undefined
k.v.no-2 C B S C
Bachelor course - Hotel management
Indo-American Hotel Management Academy