Summary
Overview
Work History
Education
Skills
Websites
Certification
Achievements And Awards
Key Strengths
References
Timeline
Generic

SAMIT BAGHLA

Gurgaon

Summary

Dynamic and results-oriented technology enthusiast with over 16+ years of expertise in Solution Architecture, Database Administration, AWS Cloud Support, Service Delivery, Product Development, and Customer Support. Possesses basic knowledge of AI and its application in optimizing workflows and enhancing service delivery. Committed to continuous learning, adaptability, and contributing to organizational success in a dynamic and competitive landscape.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Solution Architect

Ericsson India
01.2015 - Current
  • Orchestrated AWS Cloud Support, ensuring seamless deployment, operation, and application migration within the AWS framework
  • Managed deployment, optimization, and troubleshooting of Cassandra databases globally
  • Enhanced operational efficiency by leading training initiatives to upskill teams in Cassandra-related technologies
  • Demonstrated expertise in Database Migration Services (DMS), optimizing the implementation of database migration processes
  • Drove strategic technology decisions as a Solution Strategist, defining the tool and technology strategy for Ericsson's Charging Product (BSS)
  • Basic skills in using AI prompts to generate content and explore creative solutions
  • Specialized in BSS and Cassandra, streamlining operations and conducting internal training programs
  • Led End-to-End Architectural oversight for Service Delivery, managing Unix/Linux, migration, and training processes
  • Provided Level 3 Support onsite for global customers, actively contributing to global collaboration efforts
  • Addressed Linux/scripting and Cassandra issues, showcasing troubleshooting and enhancement skills
  • Played a vital role in Ericsson's cloud and containerization initiatives, delivering 45 global projects
  • Demonstrated technical leadership, fostering innovation, and promoting agility in leadership and training roles
  • Conducted internal training programs for Ericsson on charging products, crucial for competency development
  • Aligned business strategy with organizational objectives through strategic roadmaps
  • Contributed to the competence development team, focusing on learning the latest trends in AI and cloud technologies

Turnkey Developer

Avaya India
01.2012 - 01.2015
  • Functioned as a Turnkey Developer, coding and scripting for database operations and application automation
  • Managed production and development support for Oracle Databases (Oracle 9i, 10g, 11g on RHEL 6.3)
  • Led automation efforts using Shell Scripting, WebLogic Scripting, LDAP, and implemented performance tuning strategies
  • Oversaw RHEL 6.x Version installation, ensuring compatibility with applications
  • Resolved customer issues, contributed to Log Rotation implementation utility, facilitated OBIEE Installation, and automated installations
  • Developed patches for installation, enhancing the current product release
  • Actively participated in testing and quality improvement initiatives
  • Collaborated with Oracle support to resolve issues and prioritize resolutions
  • Established productive relationships with business stakeholders

Database Administrator

Objective system Integrator
01.2010 - 01.2012
  • Led and managed planning, organizing, and controlling Database Administration activities
  • Monitored configurations using Net Expert Neon, with expertise in Solaris & Oracle 10g & Linux
  • Collaborated with internal IT teams for high availability database instances and processes
  • Provided onsite support for FMS database, handling all critical database activities
  • Installed Linux Server and automated processes using Shell scripting
  • Managed databases of leading telecom vendors, adhering to standards and procedures

Database Administrator

Comtel Technologies
01.2008 - 01.2010

Database Administrator

Softech World
01.2006 - 01.2008

Education

Master of Computer Application -

GJIMT, Punjab Technical University
Punjab
01.2006

Bachelor of Computer Application -

JDIMT, Punjab Technical University
Punjab
01.2003

Skills

  • Customer support
  • Service delivery
  • Red Hat Linux
  • Shell scripting
  • DevOps
  • Kubernetes
  • Database migration(Cloud)
  • Cassandra architecture
  • NO-SQL
  • Solution integration
  • BSS
  • Cloud - AWS
  • Ericsson Charging System
  • ChatGPT, Databricks
  • Solution Architect
  • Customer Support
  • Customer implementation
  • Containerization technologies
  • Artificial intelligence

Certification

  • AWS Solution Architect Certification, 01/01/20
  • Certified Kubernetes Administrator, 01/01/21

Achievements And Awards

  • ACE Award Q2 2020, 08/01/20, Ericsson Global Pvt. Ltd.
  • Power Award Q3 2018, 10/01/18, Ericsson Global Pvt. Ltd.
  • MMEA Region Star Award 2022, 01/01/22, Ericsson Global Pvt. Ltd.

Key Strengths

Domain Expertise:

Offering profound knowledge and experience in Solution Architecture, Cloud Expertise, Customer Support, Product Development, and Service Delivery & Implementation of BSS Products Onsite & Offsite. Experience in managing and communicating with servers and in troubleshooting IT/Software application-related technical issues.

Database Administration & Support Engineer:

Expertise in Database Consultancy, Implementation, Administration and Support. Adept at managing replication and routine DBA activities like backup/restore, and server/DB health check-ups. Knowledge of database theory and database design with a sound understanding of routine maintenance, handling failover of a Database, and creating backup and recovery plans and procedures based on industry best practices.

Project Management:

A techno - functional leader with an indelible reputation for delivering projects with renowned companies. Understand the discipline of planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives while honoring the project constraints. Understand project methodologies and life cycles, major milestones, and dependencies about deliverables.

References

References available upon request.

Timeline

Solution Architect

Ericsson India
01.2015 - Current

Turnkey Developer

Avaya India
01.2012 - 01.2015

Database Administrator

Objective system Integrator
01.2010 - 01.2012

Database Administrator

Comtel Technologies
01.2008 - 01.2010

Database Administrator

Softech World
01.2006 - 01.2008

Master of Computer Application -

GJIMT, Punjab Technical University

Bachelor of Computer Application -

JDIMT, Punjab Technical University
SAMIT BAGHLA