SAMMEER SANJAY OAK
Pune
Summary
Results-driven Event & Facilities Manager with 10+ years of experience in event planning, customer experience (CX), administration, and workplace operations. Proven ability to manage high-profile corporate events, optimize vendor coordination, ensure compliance with company policies, and enhance client engagement. Adept at logistics management, stakeholder collaboration, and community engagement initiatives.
Overview
13
13
years of professional experience
Work History
Manager – Events, Administration & Customer Experience
Accenture
Pune
06.2022 - Current
- Lead end-to-end event planning for corporate events, ensuring seamless execution
- Manage vendor coordination, procurement, and compliance with company policies
- Oversee workplace operations, including security, housekeeping, and space allocation
- Drive customer experience (CX) strategies, ensuring client satisfaction & retention
- Implement community engagement initiatives, fostering strong internal culture
- Optimize budget management, reducing costs while maintaining quality service
Senior Specialist – Events & Marketing
Lentra
Pune
05.2022 - 01.2023
- Developed and executed corporate events aligned with business strategy
- Managed event logistics, vendor relations, and budgeting
- Partnered with cross-functional teams to enhance marketing campaigns & engagement
- Organized large-scale digital events using MS Teams, Zoom, and WebEx
Assistant Manager – Meeting & Event Planning
JLL – Accenture
Hyderabad
11.2016 - 04.2022
- Spearheaded corporate meetings & leadership events with high service excellence
- Negotiated vendor contracts, reducing costs while ensuring premium service delivery
- Managed facility services, security operations, and compliance adherence
- Enhanced customer experience strategies, ensuring continuous service improvement
- Awarded Best Employee of the Month & Service Gem of the Quarter for performance
Senior Executive – Events
JLL – Accenture
Pune
05.2014 - 07.2016
- Planned & executed corporate leadership offsite events across multiple locations
- Managed event budgeting, approvals, and logistical coordination
Client Servicing & Business Development
Creative Concept Group
Pune
07.2012 - 01.2014
- Led business development & event planning for corporate clients
- Managed vendor relations, logistics, and conference production
Education
Master’s in Event Management -
NIEM
Pune01.2012
Bachelor of Commerce -
MES Garware College of Commerce
Pune01.2010
Skills
- Corporate & Leadership Event Planning
- Customer Experience (CX) Management
- Vendor & Contract Negotiation
- Workplace Operations & Space Management
- Security & Housekeeping Oversight
- Procurement & Inventory Control
- Budgeting & Cost Optimization
- Stakeholder & Client Engagement
- Digital Event Hosting (Teams, Zoom, WebEx)
- Compliance & Policy Adherence
- Facility & Administration Management
- Team Leadership & Performance Management
- Microsoft Office Suite (Excel, PowerPoint, Word)
- Event Management Software (Cvent)
- Virtual Event Platforms (Teams, Zoom, WebEx)
- Facility & Asset Management Tools
- Customer Relationship Management (CRM) Tools
Additional Information
Strong ability to work in high-pressure, fast-paced environments., Proven track record in stakeholder engagement & compliance management., Expertise in customer experience, client engagement, and community development., Experienced in event planning, administration, and workplace management.
Languages
- English
- Hindi
- Marathi
Timeline
Manager – Events, Administration & Customer Experience
Accenture
06.2022 - Current
Senior Specialist – Events & Marketing
Lentra
05.2022 - 01.2023
Assistant Manager – Meeting & Event Planning
JLL – Accenture
11.2016 - 04.2022
Senior Executive – Events
JLL – Accenture
05.2014 - 07.2016
Client Servicing & Business Development
Creative Concept Group
07.2012 - 01.2014
Master’s in Event Management -
NIEM
Bachelor of Commerce -
MES Garware College of Commerce
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