SAMMIE MALETTA
Portage,Indiana
Summary
Process engineering professional with solid expertise in optimizing manufacturing processes and improving operational efficiency. Skilled in process design, data analysis, and quality control, consistently delivering impactful results through team collaboration and adaptability. Known for strong problem-solving abilities, keen attention to detail, and effective communication, ensuring reliable and flexible contributions to any project.
Overview
13
13
years of professional experience
Work History
Process Engineer
Pratt Industries Inc., USA
Valparaiso, IN
03.2017 - Current
- Assist and aid in maintaining production levels. Making repairs and adjustments, as needed to the machine, to ensure efficiency and safety.
- Collaborated with cross-functional teams to troubleshoot equipment failures and minimize downtime.
- Conducted regular inspections of electrical and mechanical systems to ensure functionality and compliance with safety standards.
- Trained junior engineers on best practices for system productions, maintenance and emergency response protocols.
Front Office Manager/Asst Executive Housekeeper
Hyatt Regency Indianapolis
Indianapolis, IN
01.2013 - 01.2017
- 2015 Manager of the 4th Quarter
- Oversaw front office operations, ensuring exceptional guest experiences and efficient service delivery.
- Trained and mentored staff on customer service standards and operational procedures.
- Trip Advisor Excellent Service Award
- Resolved guest complaints swiftly, enhancing overall satisfaction and loyalty.
- Coordinated communication between departments to address guest needs promptly.
- Managed scheduling and staffing to optimize front desk efficiency and coverage.
- Conducted regular audits of front office procedures for compliance with brand standards.
Education
Bachelor of Science - Criminology
Ball State University
Muncie06.2009
Academic Honors Degree - Leadership Course Committee
Portage High School
Portage, IN06.2004
Skills
- Customer service and personnel management
- Forklift/Clamp Truck Certified
- Microsoft office
- Process development
- Payroll Management
- Team collaboration
Timeline
Process Engineer
Pratt Industries Inc., USA
03.2017 - Current
Front Office Manager/Asst Executive Housekeeper
Hyatt Regency Indianapolis
01.2013 - 01.2017
Bachelor of Science - Criminology
Ball State University
Academic Honors Degree - Leadership Course Committee
Portage High School