Summary
Overview
Work History
Education
Skills
Timeline
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Sammy Alkollali

Brownsburg

Summary

Motivated and results-driven Shift Manager at Hot Box Pizza with a strong background in team leadership, customer service, and problem-solving. Experienced in AI content generation and proficient in Microsoft Office Suite. Known for enhancing team performance, resolving customer issues efficiently, and consistently delivering detail-oriented, reliable work. Eager to bring strong collaboration skills and a passion for sports business to an internship with the Indiana Pacers.

Overview

3
3
years of professional experience

Work History

Shift Manager

Hot Box Pizza
02.2022 - 06.2025
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Collaborated with other managers to develop cross-functional strategies for improving business performance.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Education

High School Diploma -

Brownsburg High School
Brownsburg, IN

Bachelor's Degree - Marketing

Indiana University, Bloomington
Bloomington, IN
05-2029

Skills

  • Time Management Skills
  • Team Collaboration
  • Consistent Reliability
  • Energetic and Enthusiastic
  • Detail Orientated
  • Customer Service Focus
  • Worked with Microsoft Office Suite
  • AI Content Generation (Chat GPT, CoPilot)

Timeline

Shift Manager

Hot Box Pizza
02.2022 - 06.2025

High School Diploma -

Brownsburg High School

Bachelor's Degree - Marketing

Indiana University, Bloomington

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Sammy Alkollali