Sammy Sailu

Role: Project Manager
• Working on improving process by enabling Continual Service Improvements and enhancing customer experience by improving quality of services
• Supervising end-to-end delivery of projects involving resource mobilization, deploying / implementing tools, managing processes associated within preset deadlines, SLAs, deployment planning, managing risks and planning for contingencies.
• Creating, updating, and managing individual project budgets to ensure assigned projects attain acceptable profit margin and returns on investment.
• Consulting with clients, coordinating projects teams, monitoring team progress, making sure projects are implemented in due time, and solving technical issues.
• Analyzing and reporting Metrics & Service while leading overall Service Management and Program Office
• Conceptualizing and executing IT Services Reporting across Database, Infrastructure and assuring effective delivery of SLA, KPI and operational reports.
• Managing various support projects on Oracle, Informatica, SQL, Azure & AWS infra, VMWare & Linux respectively
• Weekly metrics reporting to management and collection of staff's status reports.
• Developed management plans of projects with regards to work & resources needed; prepared a master plan that showed resource needs, budget, time schedules and deliverables.
• Vendor Management with Various Vendors and cost optimizations.
• Member of Capgemini Invent Global Security and Audit Compliance Team.
• Ensuring maintenance of IT infrastructure by conducting periodic audits & vulnerability assessments with Vendors, identifying waste (if any) and negotiating cost optimization

Role : Technology Manager

Acted as the Technical Architect for designing & hosting Application and related Services on a Hybrid Cloud Environment
• Planned and upgraded to latest technologies and trained the team accordingly to provide better solutions to customers
• Developed suggestions for technical process improvements to optimize resources.
• Managed implementation of new technological improvements resulting in increased efficiency.
• Analyzed client business processes to propose optimal software applications for unique requirements.
• Presented business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution.
• Provided leadership and support for IT department.
• Analyzed company processes to determine outsourcing feasibility.
• Recruited and trained IT team members.
• Improved & Automated Database Monitoring system by implementing ITOM Solutions
• Assessed business needs and problem areas to create focused solutions like creating a seamless Hybrid cloud environment for Liquidanalytix product to support all the pharmaceutical vendors across the US
• Evaluated and adopted new technologies to address changing industry needs.
• Designed automated testing parameters to achieve ongoing system compliance with selected performance metrics.
• Drafted technology implementation strategy package for LiquidHub, customized for technological and budgetary needs.
• Developed and provided technical solutions for day-to-day operations and long-range strategic planning of scheduling and finance system for users.
• Integrating staff concerns and desires to provide enhanced worker morale.
• Developed technical requirement documentation and Architecture Design documentation
• Provided high-level technical expertise to projects
• Recommended technology upgrades and complementary products to improve client security.
• Worked technical responses to Requests for Quotes (RFQs) for customers in and RFPs
• Investigated and addressed system issues to enhance usability and improve functionality.
• Maintained authoritative knowledge on Database and Virtual & Cloud Infra through continued education and ongoing training.
• Authored best practices documentation for use in existing personnel training and new personnel onboarding processes.

• Worked on Oracle version Upgrade projects
• Implemented backup and recovery methodologies like RMAN.
• Worked on Linux upgrade projects
• Worked on Performance tuning for the database queries.
• Worked on Standby configurations and sync issues and resolved.
• Performed Oracle Installations to setup new databases within the environment.
• Identified issues, analyzed information and provided solutions to problems.
• Resolved problems, improved operations and provided exceptional service.
• Attending the conference calls from Database end, for certain major incidents and coordinating with other teams like Application, Unix etc in getting resolution for these incidents
• Handled Priority Tickets.
• Working in 24x7 with ONCALL support for Production Environment
• Applied the security patches to reduce the risk

• Oracle software Installation on various platforms Linux and Solaris.
• Upgrade of Oracle Database from 9.2.x to 10.2.x and 10.2.x to 10.2.0.4Oct08.
• Good Exposure in Performance Tuning (database tuning)
• Applied the security patches to reduce the risk
  Managing the database users and roles for the application
• Creation of Monthly/Quarterly Partitions
• Performing the Monthly Maintenance Tasks
• Configuration/schedule the backup Jobs
• Re-organizing the database throw export/imports
• Performed Table space Level Re-Organization
• Monitoring and Troubleshooting Database Issues which are reported in Alert Log
• Handling Priority Tickets
• Provided 24x7 ONCALL support for Production Environment.

• Oracle software Installation on various platforms Linux
• Created multiple databases for various clients and various environments.
• Applied the security patches to reduce the risk Managing the database users and roles for the application
• Creation of tablespaces and managing the free storage
• Configuration of Database network services for various clients
• Configuration/schedule the backup Jobs
• Re-organizing the database throw export/imports
• Performed Table space Level Re-Organization.
• Monitoring and Troubleshooting Database Issues which are reported in Alert Log
• Handling Priority Tickets.
• Provided 24x7 ONCALL support for Production Environment.
• Trained the freshers Oracle database technology.