Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Sampad  Kumar Mishra

Sampad Kumar Mishra

Banker
Raigarh ,Chhattisgarh

Summary

Highly detail-oriented and professional Relationship Manager successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management. Enterprising Job Title successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Results-driven Job Title experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach. Self-directed Job Title with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience
29
29
years of post-secondary education

Work History

Branch Head

IDBI Bank Ltd
Raigarh
08.2021 - Current
  • Increased overall branch profitability 15% by incorporating several quality process improvements within branch.
  • Closed average of 05-10 loans per month.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Launched new training program to boost employee skills and staff retention rate.
  • Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
  • Generated financial and operational reports to assist management with business strategy.
  • Submitted loan applications to underwriter for verification and recommendation.
  • Examined customer loan applications for loan approvals and denials.
  • Boosted sales and customer loyalty through incentive programs.
  • Compiled database of loan applicants' credit histories, financial statements and other financial information.

Branch Head

IDBI Bank Ltd
Saraipali
07.2018 - 08.2021

Branch Head

IDBI Bank
Dungripali
03.2014 - 06.2018
  • Closed average of Number loans per month.
  • Increased overall annual sales Number% by incorporating several quality process improvements within branch.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Compiled database of loan applicants' credit histories, financial statements and other financial information.
  • Examined customer loan applications for loan approvals and denials.
  • Submitted loan applications to underwriter for verification and recommendation.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
  • Launched new training program to boost employee skills and staff retention rate.

Relationship Manager Agri

IDBI Bank
Bargarh
06.2011 - 03.2014
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Developed customer surveys to measure customer satisfaction and identify areas of improvement.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Monitored customer feedback and generated reports to identify areas of improvement.
  • Created and maintained databases to track customer discussions and preferences for accurate, updated records.
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
  • Designed and maintained financial models to identify and measure risks.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Complied with established internal controls and policies.
  • Supported financial director with special projects and additional job duties.
  • Created and managed financial models to evaluate corporate investments and acquisitions.
  • Developed strategic plans for day-to-day financial operations.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Collaborated with C-level executives and stakeholders to develop long-term financial plans.
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Utilized financial software to prepare consolidated financial statements.
  • Improved overall financial reporting by streamlining control processes and reporting structures.

Relationship Manager Agri

IDBI Bank
Bengaluru
08.2010 - 06.2011
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Worked with Name and Name departments to facilitate communication and deliver personalized solutions to customers.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Participated in staff meetings to discuss innovative strategies to improve services.
  • Created and maintained databases to track customer discussions and preferences for accurate, updated records.
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Developed and managed relationships with vendors to establish cost-effective products and services.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Monitored customer feedback and generated reports to identify areas of improvement.
  • Facilitated workshops and seminars to educate customers on product features and benefits.
  • Developed customer surveys to measure customer satisfaction and identify areas of improvement.
  • Analyzed customer data to identify areas of improvement and maximize customer satisfaction.
  • Developed loyalty programs to reward and maintain customer retention.
  • Utilized financial software to prepare consolidated financial statements.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Conducted financial due diligence on potential investments and acquisitions.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Collaborated with C-level executives and stakeholders to develop long-term financial plans.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Designed and maintained financial models to identify and measure risks.
  • Created financial dashboards to provide insights into key performance indicators.
  • Created and managed financial models to evaluate corporate investments and acquisitions.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
  • Developed strategic plans for day-to-day financial operations.
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
  • Supported financial director with special projects and additional job duties.

Education

MBA In Agribusiness Management - Agribusiness Business Management

GKVK, University of Agricultural Sciences
Bengaluru, Karnataka, India
08.2008 - 08.2010

Bsc Agriculture - Agriculture

College of Agriculture
Bhubaneswar, Odisha, India
08.2004 - 07.2008

Matriculation -

MGP High School
Palasagora, Boudh District, Odisha, India
06.2000 - 06.2021

Higher Secondary - Science

Rajendra Jr College
Bolangir, Odisha, India
08.2001 - 06.2003

Skills

Sales professional

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Interests

Thinking of new ideas

To be more innovative

Timeline

Branch Head

IDBI Bank Ltd
08.2021 - Current

Branch Head

IDBI Bank Ltd
07.2018 - 08.2021

Branch Head

IDBI Bank
03.2014 - 06.2018

Relationship Manager Agri

IDBI Bank
06.2011 - 03.2014

Relationship Manager Agri

IDBI Bank
08.2010 - 06.2011

MBA In Agribusiness Management - Agribusiness Business Management

GKVK, University of Agricultural Sciences
08.2008 - 08.2010

Bsc Agriculture - Agriculture

College of Agriculture
08.2004 - 07.2008

Higher Secondary - Science

Rajendra Jr College
08.2001 - 06.2003

Matriculation -

MGP High School
06.2000 - 06.2021
Sampad Kumar Mishra Banker