Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SAMPAT PATIL

SAMPAT PATIL

Bengaluru

Summary

Dynamic and results-oriented professional with 6 years of experience in growth management and sales, specializing in driving revenue and improving business performance. Proven track record of success in customer acquisition, retention strategies, and team leadership. Possesses a strong background in the hotel industry, having spent 1 year honing skills in hospitality operations and customer service excellence. Additionally, 3 years of experience as a Cafe Manager at Café Coffee Day (CCD), leading operational functions, boosting sales, and ensuring exceptional customer experiences. Adept at strategic planning, market analysis, and building high-performing teams to achieve organizational goals. Passionate about fostering growth in both client relationships and business operations.

Overview

10
10
years of professional experience

Work History

Sales Manager

Local Coliving
Bengaluru
04.2025 - Current
  • Leading a Sales Team: Sales managers mentor, motivate, and manage sales reps. They ensure team cohesion and drive performance.
  • Setting Sales Goals: Goals are often based on historical data, market trends, and company objectives. Managers ensure goals are realistic yet challenging.
  • Developing Sales Strategies: This involves understanding customer needs, competitor actions, and market trends to drive sales.
  • Monitoring Performance: Sales managers track metrics like conversion rates, sales volume, and customer acquisition costs to gauge performance.
  • Coaching and Training: Ongoing training helps reps improve skills, overcome challenges, and meet targets.
  • Reporting and Forecasting: Managers analyze data to forecast sales trends, identify issues, and make informed decisions.

Growth Manager

Colive
Bengaluru
02.2022 - 02.2025
  • Handling 2 different verticals (Prime/Market Place)of the business of the respective clusters. Along with new launch properties in Kota.
  • Effectively managed and lead a sales team consisting of 25+ people to drive company proficiency and success.
  • Work closely with internal teams such as sales, marketing, and customer support to ensure a coordinated approach to client management.
  • Managed a team of 15 people
  • Assisted in recruitment of new team members, hiring highest qualified to build Up team of top performers.
  • As a Growth manager, I set individual goals for each Team member of my sales team and provided the necessary leadership, coaching, and sales support to help them achieve those goals and succeed in their role.
  • Involved in setting KRA's and training team in call pitch and telephonic communication to engage with client and convert them Strategize, plan, delegate, and execute targets in alignment with business goals.
  • Collaborate with marketing teams to create targeted campaigns and promotional activities

Senior Relationship Manager

Colive
Bengaluru
08.2021 - 06.2022
  • Managing Key Accounts: Fostering strong relationships with strategic clients to ensure retention and growth.
  • Driving Account Growth: Identifying opportunities for upselling, cross-selling, or expanding services to increase revenue from existing clients.
  • Client Needs Analysis: Understanding client challenges and needs to provide tailored solutions and support.
  • Collaboration with Sales Teams: Working with sales teams to ensure client needs are met and to align strategies for account growth.
  • Performance Tracking: Monitoring account performance, client satisfaction, and sales metrics to inform relationship management strategies.

Area Property Manager

Colive
Bengaluru
09.2020 - 07.2021
  • Overseeing Properties: Managing a portfolio of properties within a specific area, ensuring they are maintained and operated efficiently.
  • Tenant Management: Handling tenant relations, addressing concerns, and ensuring lease agreements are followed.
  • Maintenance and Repairs: Coordinating maintenance, repairs, and upkeep of properties to maintain value and functionality.
  • Financial Management: Managing budgets, collecting rents, and ensuring financial performance of properties meets expectations.
  • Compliance and Regulations: Ensuring properties comply with local laws, regulations, and safety standards.
  • Reporting and Analysis: Providing reports on property performance and making recommendations for improvements.

Resident Property Manager

Colive
Bengaluru
09.2019 - 08.2020
  • On-site Management: Overseeing day-to-day operations of the property, often living on-site or being readily available for issues.
  • Tenant Relations: Handling tenant concerns, resolving issues, and ensuring tenant satisfaction.
  • Maintenance and Repairs: Coordinating or performing routine maintenance, repairs, and upkeep of the property.
  • Rent Collection and Financials: Managing rent collection, budgeting, and financial aspects of property management.
  • Enforcing Rules and Regulations: Ensuring tenants comply with lease agreements, property rules, and local regulations.
  • Safety and Security: Ensuring the property is safe and secure for residents.

Hotel Manager

OYO
Bengaluru
06.2019 - 08.2019
  • Helps & Assists Guests with Check-in & Check-out
  • Check all the arrival ready rooms before guest arrival
  • Proactively solves Guests escalations to the guest satisfaction levels
  • Housekeeping Checks- Cleanliness, use of the right chemicals and equipment training the staff
  • Established a positive work culture that promoted teamwork, collaboration, and employee morale.
  • Implemented revenue management strategies to maximize room rates, occupancy levels, and overall profitability.
  • Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.

Cafe Manager

CCD
Bengaluru
03.2015 - 12.2018
  • Hired, trained, and managed a staff of 12 employees
  • Maintained supply inventory and reduced produce costs by 6 percent
  • Implemented customer loyalty program, fostering community of regulars and boosting repeat business.
  • Increased ASPD by 46% from Dec 2017
  • Handling Inventory
  • Maintain High standards of quality, hygiene, health and safety
  • Handled business administration functions such as payroll, cash register counting, and supply ordering.

Education

PUC - Bachelor of Commerce

Karnataka State Education
Dharwad
04-2013

Skills

  • Customer Relationship Management
  • CRM Management (Zoho,Lead sqaure)
  • Customer acquisition
  • Analytics tools
  • Teamwork
  • Multitasking Abilities
  • Sales strategy
  • Goal setting
  • Team leadership
  • Problem solving
  • Relationship building
  • Sales operations
  • Multidisciplinary team leadership
  • Operations

Languages

English
First Language
Hindi
Advanced (C1)
C1
Marathi
Proficient (C2)
C2

Timeline

Sales Manager

Local Coliving
04.2025 - Current

Growth Manager

Colive
02.2022 - 02.2025

Senior Relationship Manager

Colive
08.2021 - 06.2022

Area Property Manager

Colive
09.2020 - 07.2021

Resident Property Manager

Colive
09.2019 - 08.2020

Hotel Manager

OYO
06.2019 - 08.2019

Cafe Manager

CCD
03.2015 - 12.2018

PUC - Bachelor of Commerce

Karnataka State Education

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