

Business Transformation Expert: 11+ years driving enterprise transformation across mortgage, healthcare, and pharmaceutical sectors with measurable operational efficiency improvements and strategic impact.
Agile Leadership: Dual-certified (CSM & SAFe SSM) Scrum Master with proven success leading high-performing Agile teams, optimizing delivery processes, and implementing best practices for accelerated project execution.
Requirements & Process Excellence: Expert in requirements gathering, analysis, and documentation (BRD, FSD, process flows). Pioneered customer-centric process improvements and implemented a Quality Control Mechanism, earning recognition for driving innovation.
Cross-Functional Collaboration: Bridges business and technology teams across clinical operations, data management, and IT. Ensures regulatory compliance (FDA, HIPAA, GxP) while integrating complex systems and maintaining data integrity.
Team Development & Recognition: Dedicated mentor who trains junior analysts and fosters continuous improvement cultures. Multi-award recipient including "Star of the Quarter" and "Star of the Month" at Lince Soft Solutions.
Data-Driven Decision Making: Leverages SQL and data visualization tools (Tableau, Power BI) to extract insights from complex datasets, supporting strategic initiatives and quantifying business impact.
Core Strengths: Business Process Optimization | Agile/Scrum/SAFe | Requirements Engineering | Stakeholder Management | Regulatory Compliance | Data Analytics | Change Leadership | Quality Assurance