Sampath Kumar Dande

• Supervision of day-to-day work and operations of the ER

• Ensuring healthcare facility is delivering efficient patient services that satisfy patient needs

• Monitor staffs performance

• Expediting the process like registration, investigations, admission and bed allotment and Discharge process

• Conflict resolution with staff, doctors, patients, patient attendants,

• Maintaining data of daily walk-in Patient to ER

• Answer queries from doctors, nurses and other staff

• Maintaining monthly MIS data and analysis

• Maintaining DEATH and LAMA data

• Follow-up with LAMA patients about their health conditions

• Coordinating with other departments for smooth functioning of ER Process

• Feedback analysis and finding route cause analysis and taking corrective actions

• Implementation of policies of the hospital effectively

• Staff duty allocation and training

• Attending meetings and presenting data as per requirement

• Taking briefing to the Team Members.

• Taking care of daily operations and report to Genaral Manager on daily basis.

• Taking care of daily sales, and giving individual targets.

• Motivate the Team members.

• Maintain the hygiene standards of unit as per standards.

• Dealing with customer complaints.

• Preparing daily reports and Monthly reports and send to GM and HO.

• Indent the stock and maintain minimum stock levels.

• Checking the stock with FIFO.

• Prepare P&L.

• Vendor management and follow-up with vendors.

• Maintain the COGS values as per targets.

• Maintain all the records as per company standards.

• Taking care inventory and reduce the wastages and variances.

• Conducting & Monitoring the Monthly Training calendar.

• Preparing MIS reports , Formats and Check list for Smooth running the operations

• Strategic planning, deployment, and training of staff.

• Addressing (Litmus) customer complaint tracking system.

• Taking briefing to the Team Members.

• Taking care of daily operations and report to Area Manager on daily basis.

• Taking care of daily sales, and giving targets.

• Motivate the Team members.

• Maintain the hygiene of store and premises of stores.

• Dealing with customer complaints.

• Preparing daily reports and Monthly reports and send to HO.

• Indent the stock and maintain minimum stock levels.

• Taking care of Banking.

• Prepare P&L.

• Vendor management and follow-up with vendors.

• Maintain the COGS values as per targets.

• Maintain all the records as per company standards.

• Taking care inventory and reduce the wastages and variances.

• Handling the entire site facility operations under the scope of 2,47,000 sft.

• Strategic planning, deployment, and training of staff.

• Budgeting & Manpower management System

• Presenting the Monthly PPT in MBR.

• Addressing (Cempia) customer complaint tracking system.

• PMS for all the Supervisors.

• Implementing the innovations.

• Monitoring the day to day operations.

• Monitoring the daily manpower Bio metric attendance & Salary process.

• Conducting & Monitoring the Monthly Training calendar.

• Organizing R&R Programs.

• Monitoring the monthly material consumption and focus cost savings

• Preparing the SOP’s for Housekeeping as per NABH 3rd & 4th Editions.

• Member of Infection Control Committee & Safety Committee

• Preparing MIS reports , Formats and Check list for Smooth running the operations

• Handling the linen Management

• Handling the shifts and maintain the staff in the shift.

• Report to the Manager Operations day to day.

• Taking briefing for the staff before shift started and giving the targets to raise the sale for the day.

• Handling cash and stock, allotments for the staff.

• Checking the stock with FIFO.

• Dealing with customer complaints and having good experience in handling operations of entire cinema.

• Interviewing, recruiting the junior level team members, handling the new team members orientation.

• Preparing daily reports and send to the GM and HO.

• Dealing with In-house food preparation like Burgers, Sandwiches etc…

• Decreasing food wastage.

• Maintain COGS values as per the targets.

• Taking Inventory with store and accounts team weekly and prepare reports.

• Handling the shift of 30 employees and preparing them to achieve the targets assigned by SOP.

• Handling Security and Housekeeping staff too in shift.

• Reach the daily wise RPP targets.

• Achieved Monthly boosters, Quarterly incentives and star of the month awards and rewards for my work.

• Handling the shifts and maintain the staff in the shift.

• Taking briefing for the staff before shift started and giving the targets to raise the sale for the day.

• Handling cash and stock, allotments for the staff.

• Handling stores in absence of store person. Issuing stock, updating stock ledgers, ordering for the stock and checking for the next day.

• Checking the stock with FIFO.

• Dealing with customer complaints and having good experience in handling operations of entire cinema.

• Interviewing, recruiting the junior level team members, handling the new team members orientation.

• Preparing daily reports and send to the GM and HO.

• Dealing with In-house food preparation like Burgers, Sandwiches etc…

• Handling the shift of 20 employees and preparing them to achieve the targets assigned by SOP.

• Achieved Monthly boosters, Quarterly incentives and star of the month awards and rewards for my work.