Music
Sampreeth Kumar Shetty
Software Engineer
Bangalore
Summary
Results-driven RPA Developer with hands-on experience in building and deploying scalable automation solutions using UiPath. Proven track record in streamlining operations through intelligent automation, enhancing compliance as a KYC Analyst, and delivering prompt customer support as a Technical Support Executive. Strong problem-solving skills, excellent communication, and a collaborative mindset. Adept at working with cross-functional teams and aligning automation strategies with business objectives. Enthusiastic about continuous learning and passionate about driving efficiency through technology.
Overview
3
3
years of professional experience
3
3
Languages
Work History
RPA Developer
Metamap - TalentPro India HR Pvt Ltd
09.2023 - 04.2025
- Designed and implemented end-to-end UiPath automation workflows to streamline internal operations.
- Automated data entry, report generation, and invoice handling processes using UiPath bots, significantly improving speed and accuracy.
- Configured UiPath Orchestrator for scheduling, monitoring, and exception handling of bots.
- Collaborated with compliance teams to align automation with internal audit and regulatory standards.
- Also served as a KYC Analyst, verifying documents based on specific country regulations.
- Provided support for document uploads, user queries, and ensured compliance with KYC standards.
- Been spoc for team outings and participated in company events and sports.
- Worked on Business process diagrams and process flow charts with RPA tools.
- Designed, Developed and Tested Bots for tasks using UI Path.
- Created Functional Requirements Documents (FRDs) for a Robotic Process Automation project, based on business process design discussions with business stakeholders.
- Enhanced system performance by troubleshooting, debugging, and modifying existing RPA bots.
- Reduced manual effort required in data processing by automating key business processes using RPA tools.
- Enabled faster decision-making through real-time monitoring and reporting of automated process outcomes.
- Conducted UAT testing for RPA projects, ensuring automation solutions met business requirements and specifications.
- Identified and reported defects, collaborating with development teams for timely resolutions.
Technical Support Executive
Ixigo (Le Travenues Technology - ABHIBUS)
01.2023 - 08.2023
- Resolved user issues related to bus management and ticketing systems.
- Supported users on payment concerns, transaction errors, and platform functionalities.
- Delivered excellent customer support with strong communication and product knowledge.
- Delivered exceptional technical assistance through both phone and email channels while maintaining professionalism at all times.
- Enhanced customer satisfaction by efficiently resolving technical issues and providing exceptional support.
- Increased customer satisfaction ratings to 72%.
- Assisted in the development of standard operating procedures for technical support, resulting in improved team efficiency and consistency.
Software Developer Intern
Infynect Labs Pvt Ltd
05.2022 - 11.2022
- Assisted in development of Skie TV product modules, bug remediation, and testing.
- Supported new requirement implementation, production support, and continuous learning of emerging technologies.
- Collaborated with team members to design, develop, and launch a user-friendly software product.
- Acquired knowledge about industry best practices concerning security measures when implementing new modules or modifying existing ones.
- Worked with developers to identify and remove software bugs.
- Showcased excellent time management skills while juggling multiple tasks simultaneously under tight deadlines.
Education
Bachelor of Engineering - Information Science And Engineering
Canara Engineering College
Mangalore, India 04.2001 -
Skills
RPA Development
Interests
Cricket
Volleyball
Movies
Timeline
RPA Developer
Metamap - TalentPro India HR Pvt Ltd
09.2023 - 04.2025
Technical Support Executive
Ixigo (Le Travenues Technology - ABHIBUS)
01.2023 - 08.2023
Software Developer Intern
Infynect Labs Pvt Ltd
05.2022 - 11.2022
Bachelor of Engineering - Information Science And Engineering
Canara Engineering College
04.2001 -
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