Sampricta Bhattacharjee
Banking Associate
Bengaluru
Summary
Individual with a Master's degree in Computer applications seeking a technology enabled job while bringing in good organizational skills, operations management, and critical thinking skills.
Overview
13
13
years of professional experience
11
11
years of post-secondary education
Work History
Part-Time Teller
Wells Fargo
11.2019 - 03.2020
- Managed huge customer footfall during peak banking hours
- Provided banking services to customers by taking deposits, making withdrawals, cashing checks, issuing cashier’s checks etc.
- Educated customers on online banking and mobile banking applications.
Seasonal Team Member
Macy’s
10.2019 - 12.2019
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Ensured accurate pricing of merchandise through diligent price tag verification, reducing discrepancies at the point of sale.
- Maintained excellent product knowledge, enabling prompt assistance to customers seeking specific items or recommendations.
Guest Services Advocate
Target
10.2018 - 03.2019
- Responded to guest inquiries to maximize guest satisfaction.
- Conducted regular inventory checks on supplies, managing restocking needs proactively for uninterrupted service delivery.
- Interacted with customer service team to deliver consistent, exceptional service to all guests.
Preschool Teacher
Kinder Valley School
04.2007 - 04.2009
- Worked as a preschool teacher managing a class with 20+ pre-K students
- Developed course curriculum with school principal.
Education
Master in Computer Applications -
IGNOU
New Delhi 01.2007 - 04.2012
Post Graduate Diploma in IT -
North Bengal University
Siliguri, West Bengal 01.2004 - 04.2005
Bachelor of Arts (English) -
North Bengal University
Siliguri, West Bengal 01.2001 - 04.2004
Some College (No Degree) - Nano Degree - Python
Udacity -
USA 01.2016 - 12.2016
Some College (No Degree) - Data Management Technology
Udemy
Bangalore 01.2024 - 04.2024
Skills
Financial software
undefinedPersonal Information
Date of Birth: 02/25/83
Languages
English
Hindi
Bengali
Timeline
Some College (No Degree) - Data Management Technology
Udemy
01.2024 - 04.2024
Part-Time Teller
Wells Fargo
11.2019 - 03.2020
Seasonal Team Member
Macy’s
10.2019 - 12.2019
Guest Services Advocate
Target
10.2018 - 03.2019
Some College (No Degree) - Nano Degree - Python
Udacity -
01.2016 - 12.2016
Preschool Teacher
Kinder Valley School
04.2007 - 04.2009
Master in Computer Applications -
IGNOU
01.2007 - 04.2012
Post Graduate Diploma in IT -
North Bengal University
01.2004 - 04.2005
Bachelor of Arts (English) -
North Bengal University
01.2001 - 04.2004
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