Sampurna Pal

• Managing end-to-end HR operations for plant workforce, including onboarding, attendance, shift planning, and exit processes for workmen and staff.
• Acting as a key interface for Industrial Relations, addressing employee grievances and supporting harmonious shop-floor relations.
• Leading manpower planning and recruitment, closing 4 critical positions within the first month of joining, ensuring alignment with production needs.
• Driving structured HR processes to support workforce stability and operational efficiency.
• Administering payroll inputs and ensuring compliance with statutory regulations (PF, ESI, Bonus, Gratuity, Factories Act).
• Coordinating learning & development initiatives, including safety and technical training programs.
• Partnering with EHS to promote workplace safety and employee welfare initiatives.
• Supporting performance management processes, including KPI tracking and appraisal coordination.
• Collaborating with dealer/franchise network to streamline hiring and HR practices across locations.
• Assisting in HR audits and compliance reviews for franchise/dealer operations.
• Preparing HR MIS reports on workforce metrics such as attendance, attrition, and productivity.
• Ensuring consistent implementation of HR policies and governance frameworks.

• Managed the end-to-end employee lifecycle for 200+ employees, including recruitment, onboarding, engagement, and exit processes, ensuring smooth HR operations in a fast-paced environment.
• Executed full-cycle recruitment, including sourcing, screening, interview coordination, offer rollout, and onboarding, reducing hiring turnaround time by ~20% while supporting diversity hiring initiatives to build a more inclusive workforce.
• Coordinated campus hiring initiatives by collaborating with colleges and placement cells, organizing campus drives, screening candidates, and onboarding entry-level talent, contributing to 15% of overall hiring needs.
• Maintained HR operations including HRMS updates, employee documentation, attendance tracking, and payroll inputs, ensuring 100% data accuracy and timely payroll processing in coordination with the finance team.
• Developed and maintained HR policies, SOPs, and compliance documentation, ensuring adherence to labor laws and improving HR process efficiency by 15%.
• Streamlined onboarding workflows and internal documentation, improving new hire experience and early engagement by ~25%.
• Organized Learning & Development initiatives, including skill development sessions and product training programs, enhancing employee capability and supporting continuous professional growth.
• Led employee engagement initiatives, town halls, and cultural activities, increasing participation in engagement programs by 30%.
• Managed internal HR communication, including policy updates, HR announcements, and employee awareness initiatives to ensure transparency and alignment across teams.
• Acted as the first point of contact for employee relations and grievance resolution, improving issue resolution turnaround by 20%.
• Partnered with business leaders and senior management on workforce planning, staffing needs, and employee feedback, supporting HRBP initiatives aligned with business goals.
• Managed offboarding and exit processes, including clearances, exit interviews, and full-and-final settlements while analyzing feedback to identify retention improvement areas, thereby reducing attrition rate.
• Oversaw the execution of performance management processes, including appraisals and feedback sessions, to boost employee engagement.
• Advised on the implementation of performance management systems that reinforce development goals and drive accountability.

• Partnered with enterprise clients (NASDAQ, EY, KPMG, DoorDash, Morrison Mahoney LLP) from US, Canada and India to deliver IT and non-IT staffing, leveraging SAP Fieldglass for requisition tracking and compliance-driven hiring
• Managed end-to-end recruitment using Ciepal ATS, consistently achieving
• 95%+ technical and cultural alignment while reducing time-to-hire
• Conducted market research on talent trends, compensation benchmarks, and workforce dynamics, driving a 15% improvement in retention through competitive pay structuring
• Negotiated employment offers with shortlisted candidates, balancing organizational budgets with candidate expectations to successfully close roles

• Managed high-volume operations and stakeholder interactions, handling 500+ daily transactions via Oracle FLEXCUBE and resolving 95% of queries on first contact, demonstrating strong coordination and problem-solving capabilities

• Ensured compliance and risk governance by conducting 200+ monthly KYC/AML and EDD assessments, reinforcing policy adherence, audit readiness, and control standards

• Enabled performance and change adoption by driving 30% improvement in solution uptake and 40% increase in digital adoption through training, communication, and structured change enablement

• Managed end-to-end recruitment: job posting, sourcing, screening, interviewing, and selection
• Conducted preliminary interviews and assisted in campus recruitment drives, designed job descriptions, offer letters, and HR documents while maintaining employee records
• Maintained accurate, well-organised company records.
• Administered graduate recruitment, skill mapping, and performance analysis for employee growth
• Maintained and updated employee databases and ATS for efficient hiring, thereby fostering proper maintenance of employee data
• Built and managed relationships with colleges for recruitment initiatives
• Utilized HONO HRMS for data management, attendance, payroll, and leave tracking
• Leveraged MS Excel for analyzing workforce insights, retention strategies, and HR decision-making