SAMRAJ V

• Performed charge entry, claims validation, and resolved billing discrepancies in alignment with U.S. healthcare standards.
• Managed integration and optimization of Epic, Cerner, and Ampla EHR systems, enhancing interoperability and data accuracy.
• Maintained SLAs with a 1.2% TAT and 99.5% documentation accuracy.
• Collaborated with cross-functional teams to address system edit errors, orphaned orders, and missing encounters.
• Participated in SOP updates and process audits to maintain quality standards and regulatory compliance.
• Trained newly onboarded team members on process workflows and documentation tools.
• Contributed to root cause analysis and drove process improvements in collaboration with leadership.

• Assisted in diagnostic and interventional procedures including angioplasties and stent placements.
• Coordinated closely with cardiology, cath lab, and device teams to ensure smooth workflows and patient care documentation.
• Supported hospital billing and insurance documentation processes in compliance with NABH standards.

• Oversaw treatment planning, FNAC sampling, and biopsy documentation.
• Managed claims and insurance workflows within the oncology department.
• Led palliative care documentation and collaborated with providers to ensure completeness in billing processes.