Samrat Suresh Gujar

1) Expert in HAWB and MAWB creation (2Lakh Airwaybill has been Created)

2) Proficient in shipment tracking, ensuring timely deliveries at every stage.

3) Managed alternative instructions and resolved undelivered shipments with Courier Partners like DHL, ECOM Express, and Delhivery.

4) Processed vendor and courier invoices using platforms like Finly.

5) Update accounts receivable database with new accounts or missed payments.

6) Cultivated lasting relationships with approved vendors and coordinated with dispatchers, warehouses, and customers shipment dispatch.

1) Professionally handle calls, providing product and service information.

2) Foster trust and sustainable customer relationships through open communication.

3) Address customer complaints, providing timely solutions and follow-up.

4) Enduring trust with customer accounts through interactive communication.

1) Air freight and ocean freight specialist, House Airway Bill/ Master Airway Bill Creation

2) Export/ Import Supplementary creation, Sending Pre alerts and EDM

3) n-depth understanding of Incoterms for international trade and logistics

4) Proficient in IRM Data Recovery, BBA, and Invoicing

5) Thorough in Export/Import Post-Flight checks.

1) Worked at Sterling, a Background Screening Services verification company.

2) Conducted Academic, Employment, Health, and Education verifications.

3) Specialized in drug and education verifications.

4) Contacting the customer to inquire about any medical information if the drug test result is positive.

1) Managed customer orders and replacements as needed.

2) As a cashier, Accountable for cash drawer, ensuring its accuracy every day.

3) Provided exceptional customer service and addressed feedback and complaints regarding food and services.

1) Demonstrate and provide information on promoted products/services.

2) Distributed samples, brochures, and flyers to generate sales opportunities.

3) Set up promotional booths and maintained product inventory.

4) Engaged people through singing, playing, and fun games at events.

5) Contributed to social service events related to Leprosy, dyslexia, & epilepsy.