SAMSON DEVASIRVATHAM

Managed drayage operations, ensuring timely and efficient transportation of cargo between ports, warehouses, and other facilities. Coordinated drayage services for high-volume shipments, reducing transit times and increasing customer satisfaction.

• Prepare bill of lading as per vessel/voyage with a high focus on quality and accuracy of documents issued.
• Execute all shipper requested changes to bills of lading as well as manifest corrector requests.
• Process amendments, rolling of bookings if any subsequent changes in bookings, ensuring any changes to contacting region office in case of any missing information or queries.
• Keep tracking of queries raised by users to region office and work on the resolved queries within that TAT basis.
• Follow the standard operating procedure and ensure no deviations are induced in the process.
• Conduct internal audit, report any discrepancy found.
• Assist co-workers and those in other departments to successfully perform job tasks and functions when necessary.
• Trained new and existing employees, develop and improves the department's orientation process.
• Created SOP for USA team as per Agency guidelines.
• Prepare materials for meetings and provide post-meeting follow-up notes.
• Assist with the preparation of presentations and narrative documentation.
• Compile/report agreed weekly/monthly performance metrics and highlight issues on an ongoing basis.
• Also handled daily, monthly and annual report to the agency and internally.