Samson Marbaniang
Shillong
Summary
Dynamic proprietor with a proven track record at Kynrem Enterprise, excelling in operational management and strategic planning. Spearheaded marketing initiatives that boosted brand visibility and customer engagement, while implementing cost-saving measures that reduced overhead expenses. Adept at team leadership and employee recruitment, fostering a productive and motivated workforce.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Proprietor
Kynrem enterprise
Shillong
03.2022 - Current
- Managed daily operations of Kynrem enterprise to ensure smooth workflow.
- Oversaw inventory control and procurement for efficient supply management.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Coordinated staff schedules to optimize productivity and service quality.
- Implemented customer feedback systems to improve service offerings and satisfaction.
- Trained new employees on company policies and operational procedures.
- Established partnerships with vendors to secure quality products at competitive prices.
- Reviewed financial reports to monitor expenses and ensure budget adherence.
- Developed and implemented business strategies to increase sales and profits.
- Maintained records of employee attendance, payroll information, time off requests.
- Kept building areas organized and functional to promote business productivity and deliver professional appeal to customers.
- Identified new markets for products and services to expand customer base.
- Performed regular maintenance of facility grounds and equipment in order to maintain a safe work environment.
- Reviewed monthly invoices from suppliers and vendors and ensured timely payment of bills.
- Recruited qualified personnel through job postings, interviews, background checks.
- Advised staff on policies and procedures related to customer service standards.
- Created marketing campaigns using social media platforms such as Facebook or Twitter.
- Implemented cost-saving measures throughout the organization in order to reduce overhead expenses.
- Prepared financial statements, budgets, and forecasts for business operations.
- Set pricing structures according to market analytics and emerging trends.
Education
MBA - MSc International Human Resources Management
Northumbria University Newcastle
Newcastle , Uk 09.2016 - 02.2018
Skills
- Operational management
- Inventory control
- Marketing strategy
- Staff training
- Customer relationship management
- Business development
- Project management
- Employee recruitment
- Problem solving
- Effective communication
- Time management
- Team leadership
- Strategic planning
- Human resources
- Team building
- Financial planning
Languages
English
First Language
French
Beginner
A1
Timeline
Proprietor
Kynrem enterprise
03.2022 - Current
MBA - MSc International Human Resources Management
Northumbria University Newcastle
09.2016 - 02.2018
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