Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SAMTA

SAMTA

#274 Shivalik Vihar Zirakpur Patiala Rd. , Punjab, India

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

7
7
years of professional experience

Work History

Senior Visa Counselor for Australia and Canada

AECC Global
Chandigarh
01.2024 - Current
  • Provide personalized consultations to assess clients' eligibility for Australian and Canadian visas.
  • Assist clients in preparing and submitting visa applications, ensuring accuracy and completeness.
  • Stay updated with the latest immigration laws, policies, and procedures for Australia and Canada.
  • Advise clients on visa requirements, processing times, and potential challenges.
  • Maintain open communication with clients throughout the application process.
  • Collaborate with immigration authorities and consulates to expedite visa processing.
  • Conduct mock interviews to prepare clients for visa interviews.
  • Provide detailed guidance on interview etiquette, expected questions, and appropriate responses.
  • Share insights on Australian and Canadian culture, emphasizing cultural awareness during interviews.

Senior Visa Counselor

West Highlander Immigration
Chandigarh
09.2022 - 12.2023
  • Conduct one-on-one consultations to assess clients' immigration needs and determine the appropriate visa category.
  • Assist clients in completing and submitting visa applications, ensuring all required documents and information are accurately prepared.
  • Thoroughly review clients' documentation to identify discrepancies, errors, or missing information.
  • Stay updated with immigration laws, policies, and procedures for Canada, Australia, UK, and New Zealand.
  • Educate clients on visa requirements, processing times, and potential challenges.
  • Maintain clear and open communication with clients, updating them on application progress.

Senior Sales Executive

Aroor Technoserve Pvt. Ltd
Chandigarh
11.2019 - 03.2022
  • Coordinate and monitor the overall logistics process.
  • Analyze data to identify areas for improvement in logistics operations.
  • Manage and optimize transportation routes to ensure timely deliveries.
  • Liaise with suppliers, manufacturers, and customers to coordinate logistics activities.
  • Manage inventory levels and ensure accurate stock counts.
  • Implement efficient warehouse layouts and organization.

Visa Counselor

APSA Chandigarh- Overseas Consultants
Chandigarh
10.2018 - 09.2019
  • Conduct initial consultations with clients to assess their eligibility for visas to Canada, Australia, UK, and New Zealand.
  • Provide clear and accurate information about visa types, requirements, and processes.
  • Assist clients in preparing and completing visa applications, ensuring all necessary documentation is provided.
  • Review and verify application materials for accuracy and completeness.
  • Stay up-to-date with immigration laws, policies, and procedures.

Process Associate

World Computer Support Inc.
Chandigarh
09.2017 - 09.2018
  • Communicate with U.S.-based customers via phone, email, or chat to address inquiries, resolve issues, and provide assistance.
  • Execute tasks and processes according to established procedures and guidelines.
  • Accurately enter and update customer information and transactions.
  • Strive to meet or exceed key performance indicators (KPIs).
  • Identify and resolve customer issues promptly and effectively.

Education

Bachelor of Commerce - Ecommerce

Kurukshetra University
Kurukshetra, HR
06-2018

Skills

  • Interviewing techniques
  • Strong analytical skills
  • Legal knowledge
  • Visa Regulations Understanding
  • Cross-cultural awareness
  • Motivational Skills
  • Excellent communication skills,
  • leadership skills
  • Expert at rapid building with clients

Languages

Punjabi
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2

Timeline

Senior Visa Counselor for Australia and Canada

AECC Global
01.2024 - Current

Senior Visa Counselor

West Highlander Immigration
09.2022 - 12.2023

Senior Sales Executive

Aroor Technoserve Pvt. Ltd
11.2019 - 03.2022

Visa Counselor

APSA Chandigarh- Overseas Consultants
10.2018 - 09.2019

Process Associate

World Computer Support Inc.
09.2017 - 09.2018

Bachelor of Commerce - Ecommerce

Kurukshetra University

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