

Highly organized and results-oriented professional with a strong background in customer support and executive assistance. Skilled in managing complex schedules, resolving customer inquiries, and providing administrative support to enhance team productivity. Seeking a challenging role to utilize expertise and contribute to the success of an organization.
Gurgaon
Airbnb is a travel lodging organization who provide home like experience while travelling.
• Responded to over ten thousand Support tickets, with an average customer based rating of 9/10.
Customer Service
Inbound and Outbound Calling
Employee Coaching
Time Management
Product Education
Calendar Management
Expenses Management
Travel Management
Data Entry
Client Servicing
Weekly Reporting
Metrics Reporting
Power BI
Excellent Communication
Decision-Making
Extra Activities :
● Have been a part of National Cadet Corp for 5 months in 2005.
● Completed Udaan 2015 – Customer Interaction Program covering Real Life
Customer Interaction & Service, Leadership Training and Team Work.
● Participated in Leprosy Eradication in Kusht Niyantran Evum Unmoolan
Samithi
Learning something new
Listening to music
Watching movies
Travelling
Playing video games